Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Missing user files in windows.old

18 May 2011   #1
hilikus

Windows 7 Ultimate x64
 
 
Missing user files in windows.old

Hey guys I have a problem. I reinstalled Windows 7 Ultimate 64x over my last copy of the same OS using the same disk, as Ive done in this manner twice before with complete success. This time however, when I go to my windows.old >> users file my old user account isnt there, while the public account is. I checked my disk usage and the whopping 129gb chunk of information that was my user account still exists somewhere, taking up space in a place I cant see. Furthurmore, I unticked the 'read only' box in the file properties of the whole windows.old file and while watching the names of all the affected subfolder and files whip by I caught glances of windows.old/user/xxxxx/music, pictures etc. So theyre obviously still there, just in a much less digitally tangible way. Soo... any ideas as to how I can possibly retrieve these files?


My System SpecsSystem Spec
.
18 May 2011   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

My System SpecsSystem Spec
18 May 2011   #3
hilikus

Windows 7 Ultimate x64
 
 

I'll try that, but before I do it just seems as though my old user account file is hidden. As Ive mentioned before, when windows is applying and changes to the folder I can see that the file paths to everything in my old user account are where they should be in the .old file, just not visible. Unfortunately if the folder is just hidden... well I dont know how to unhide it. Id like to try something like that first if its possible. Or will restoring the .old file as outlined in the link makee this folder visible again?
My System SpecsSystem Spec
.

18 May 2011   #4
johnnya

Windows Home Premium 64bit
 
 

Hi Hilikus and welcome to the Forum. If you suspect that the subject files are just hidden from you, you could UNHIDE things and then look around. Just be sure to change it back when done.
Control Panel, Folder Options, View Tab, Check mark Show Hidden Files & Folders, Uncheck Hide protected Operating System Files. Hope this helps.
Regards
JohnnyA
My System SpecsSystem Spec
18 May 2011   #5
hilikus

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by johnnya View Post
Hi Hilikus and welcome to the Forum. If you suspect that the subject files are just hidden from you, you could UNHIDE things and then look around. Just be sure to change it back when done.
Control Panel, Folder Options, View Tab, Check mark Show Hidden Files & Folders, Uncheck Hide protected Operating System Files. Hope this helps.
Regards
JohnnyA
Well, sir, unchecking Hide OS Files worked! And there it is. All my pictures, music and important documents are back. Dont know what Id have done if I had lost some of that stuff. Next week I buy an external HDD.

Thanks alot, johnnya! You made my day.
My System SpecsSystem Spec
18 May 2011   #6
johnnya

Windows Home Premium 64bit
 
 

Sure am so glad you found all your stuff. I was happy to be of assistance.
Buying an External Hard Drive is a very smart move. Two programs you should be aware of, that many folks here at the Forum use, are as follows.
1. Macrium Reflect. Used to image the whole HD or selected partitions.
http://www.macrium.com/reflectfree.asp

2. Cobian Backup. Used to backup/schedule backups of anything you want.
http://majorgeeks.com/Cobian_Backup_d4739.html

And the good news is - They are FREE.
Regards
JohnnyA
My System SpecsSystem Spec
18 May 2011   #7
hilikus

Windows 7 Ultimate x64
 
 

I'll most definitely look into it. Thanks again.
My System SpecsSystem Spec
07 May 2014   #8
Natedanp

Windows 7 Ultimate x64
 
 
Easy way to access hidden files in the folder

I know this an Old post, but to anyone who is wondering about an easy way to access your old user files from windows.old on Windows 7, try this.

Try posting this in the directory bar at the top (Example: Gyazo - 9c664ecd46123742b2c7734aec153eb2.png) that if you click on, will open up the editor for it, this is for going to certain directory's that you don't have to search for. So if you click on the bar (It would look like this after you click on it: Gyazo - 2c45aa986b383b5400a41c995472f667.png) Paste in "DRIVE\Windows.old\Users\USERNAME"

DRIVE meaning as in the drive the Windows.old folder is in. Example "C:" or "D:"

USERNAME means replace "USERNAME" with what your username is or was before you Upgraded the OS, example "Kevin" or "Nate"

So it should look something like this:

"C:\Windows.old\Users\Kevin"


Hope this helped.
My System SpecsSystem Spec
Reply

 Missing user files in windows.old




Thread Tools




Similar help and support threads
Thread Forum
Missing files, missing "user" folder, can't access local drive
Hello to all! I'm new to this forum and obviously i'm not sure if this is the right place for starting and posting this thread. Since i'm pritty desperate i'm going to explain the best i can what is really happening and how it all started: since a few days ago i was noticing that a few...
General Discussion
Windows 7 x64 SP1, various files are either corrupt or missing
I've posted a solution(hopefully) here. Hey guys I need some more help again :confused: After successfully (hopefully more like it) beating the BSOD issue, the trouble just doesn't stop :D I noticed sometime after deleting OptimizerPro with MBAM some strange issues with various software...
System Security
Missing User's Files Folder on Desktop
Let me start off by saying I am running Windows 7 Pro SP1 x64, and this computer was just reformatted this morning. My User Files folder is missing on my desktop. I have double checked the Personalize -> Change Desktop Icons box for the desktop user folder and it still will not appear, I have...
General Discussion
Moving USER files to different HDD | duplicate links + missing icons
Hey just a question in relation to moving "C:\User" location (SSD) to "E:\User" location (different HDD). I previously had all my all my folders (Windows, Users, Program Files etc) on my SSD but I decided to install Windows 8 RP, gave it a try and successfully migrated the User folder from the C:\...
Installation & Setup
Windows 7 Constantly Reports Missing Files Which are Still There
Hi, my computer for some reason has been behaving strangely. After format and reinstall, many of the windows features would not work, for example when I right click on "Computer" -> "Properties" and get to the System page, selecting "Remote Settings" "System Protection" or "Advanced System...
Installation & Setup
When logging in to windows 7 all my files are missing
Please help me!!! I have installed windows 7 32 bit and yesterday everything was fine i set all my shortcuts to the tab and copied all my files from my external hardrive. I set up my email account and installed a few programs aswel and everything seemed perfect but when i logged on this morning all...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:18.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App