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Windows 7: Win 7 Error message

14 Jul 2009   #11
TrePaul86

Win7 Ultimate
 
 

K so I tried uninstalling the driver for the DVD drive and rebooting, and it takes forever to load what's in it, often freezes explorer...

I should think it has something to do with my DVD drive causing this since it can't read anything that's put into it... It just thinks....

Any options?


My System SpecsSystem Spec
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14 Jul 2009   #12
Accuser

Windows 7 RC1
 
 

The DVD you wanna install from is bootable, so it will boot the install disc before booting the installed OS and loading drivers etc. Perhaps you would better try updating your drive's firmware. When your DVD drive does not boot from the disc and you have already set the right BIOS Boot Up options, it could be that your DVD drive is broken.
My System SpecsSystem Spec
14 Jul 2009   #13
usasma
Microsoft MVP

 
 

I/O error 0xc00000e9 is "An unexpected I/O error has occurred."
That means that something can't read/write to your disks.

This error is most often caused by issues with storage devices - so USB devices are at the top of the list (to include the built in card readers on a lot of systems). I'd suggest disabling the card readers in the system BIOS and trying again.

If that doesn't work, then I'd recommend a hard drive diagnostic to see if this is an issue with your hard drive. More info on that here: Bootable Hard Drive Diagnostics - Vox
My System SpecsSystem Spec
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01 Aug 2009   #14
TrePaul86

Win7 Ultimate
 
 

Boot order is set up like this:

ATAPI CD-ROM DRIVE
ST9808211A- (PM) (HDD)
Floppy
Network Adapter

No option for USB in the BIOS

It's not a bad copy of Win7. I used the same disc that I'm trying to use on my small laptop and it worked perfectly. My small laptop has been my test subject for all my OS installs since it's worth less, well seems like it's worth more now since it's the only one that works when I ask it to!

Small laptop = HP dv1000 ($400 Best buy door buster, 4 years ago)

--- Let it boot from CD or DVD. ---

Says "windows is loading files"

Gets about 1 tick on the bar and stays there until it gets to this screen:

"Windows Boot Manager"

Windows has encountered a problem communicating with a device connected to your computer.

This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.

If you continue to receive this error message, contact the hardware manufacturer.

Status : 0xc00000e9

Info: An unexpected I/O error has occured.

--- Ok sorry for all the posts guys, but I'm trying to plug in as much info to you guys as I can. ---

When I started the comp with the 7100 disc in but didn't boot from it, went into my computer and could browse the CD. Open the drive and it's still showing that the disc is in the drive, but if I try to open it, it asks to enter a CD or DVD to continue.

I put in a movie DVD, and it still shows the 7100 disc in there. I click on it, and it shows the Audio and Video folders and lets me browse them. Still showing the 7100 disc is in the drive.

I put in my Vista Business DVD, and it says still, the 7100 disc is in the drive.

Now I restarted my big laptop with the Vista DVD in, and booted from the DVD. Without seeing the windows is loading files screen, I get this screen again:

Windows Boot Manager

Windows has encountered a problem communicating with a device connected to your computer.

This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.

If you continue to receive this error message, contact the hardware manufacturer.

File: \Boot\BCD

Status : 0xc00000e9

Info: An unexpected I/O error has occured.

Is my DVD-ROM drive bad or what? If that's the case, I'll order up a new one tonight. I need this computer working before the end of summer. For school!

Again, both DVD's work and have been used on this computer I'm on Sevenforums with right now. Vista business was on this computer... Then Win7 6801. Now Win7 7100 RC... All starting with XP Home of course.

Help me please guys!
My System SpecsSystem Spec
26 Sep 2010   #15
Camouflage

Windows 7 Ultimate x64
 
 

It's been a while, but did u get it work? And if u did, how?
My System SpecsSystem Spec
26 Sep 2010   #16
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Camouflage View Post
It's been a while, but did u get it work? And if u did, how?

This thread is almost two months old I doubt he/they are reading it .. It is usually best to start your own thread


Ken
My System SpecsSystem Spec
26 Sep 2010   #17
Camouflage

Windows 7 Ultimate x64
 
 

It's been a while, but did u get it work? And if u did, how?
My System SpecsSystem Spec
Reply

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