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Windows 7: Not getting the login screen


14 Jul 2009   #1

windows7
 
 
Not getting the login screen

after booting, I get a black screen. There is no way for me to login. I tried to login Safe Mode but after I cannot enter the password as the keys in the keyboard are not working and then it restarted to Normal OS and same problem happens.
HELP PLEASE


My System SpecsSystem Spec
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14 Jul 2009   #2

Windows 7 Professional x64
 
 

What build? Was it a clean install?
My System SpecsSystem Spec
14 Jul 2009   #3
Microsoft MVP

 
 

If the keyboard isn't working in Safe Mode there's a larger issue involved here.
I presume that the keys are working when you go to select Safe Mode (or do you get into Safe Mode another way)?

This is, IMO, a compound error in your OS (In other words, there's an error causing the black screen, and a separate error causing the keyboard not to work. Is it possible that the system is infected? Had you done any scans recently to rule out malware?

Can you get into the Repair mode by using your Installation DVD? To do this, boot from the DVD and select the language options in the first screen. In the second screen, select "Repair this computer" in the lower left portion of the Window (don't select anything else as you may wipe out your current installation).

Run Startup Repair to see if it'll fix the issues enough to get into Safe Mode.
After that, run it again to see if you can use System Restore to restore back to a time before this (the black screen) was happening.

FWIW - Most black screen errors that occur after Windows has started loading are due to bugs in drivers. But, it can also be caused by problems in the Registry. System Restore will take care of the Registry errors if you go back to a time before the error started.
My System SpecsSystem Spec
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14 Jul 2009   #4

windows7
 
 
Not getting the login screen

I have a clean bulid 7108. I have been working with it for couple months now without any problem. I have another laptop with the same Windows build and it is working. The keyboard was working when I was choosing the boot mode but when I get to the login screen it is not working and then after about 15 seconds it ignores everything and boots normal and get the same end point of a black screen.
I didn't make any changes lately but also didn't run any scan for malware.

Any help is appreciated
My System SpecsSystem Spec
Reply

 Not getting the login screen




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