Strange problem with hard drive


  1. parag14
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    Strange problem with hard drive


    I am running windows 7 ultimate 64 bit. I can access my 160 GB SATA hard drive in explorer. But when I try to upgrade windows 7 from installation disc, I get an error saying 'windows could not retrieve info about the disks on this computer'. When I open the properties of the HD in device manager and click populate, I get an error message saying 'volume information for this disk cannot be found'. And before anyone says it, I have turned on the virtual disk service and set it to automatic. It might be unrelated, but the sound of the system is gone inspite of installing latest drivers and I am getting random classes missing errors when I open something, eg. opening jpegs and opening Network and sharing center.

    Please can anyone help me??
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  3. Bill2
    Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       New #2

    "Upgrade windows 7 from installation disk"? You already have ultimate, what can you possibly upgrade to? or do you mean you're trying to run a repair install?
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  4. speedgamer01
    Posts : 1,009
    Windows 7 Ultimate 64 bit SP1
       New #3

    Try to go to HD properties and click uninstall, then unplug and reconnect the hard drive.
    note: i tried this with my pendrive, and no data was lost.
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  6. parag14
    Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       New #4

    @bill2: yep, i was trying to repair my installation with an upgrade..
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