I cant move files and am getting the following error message...

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  1. Posts : 11
    Windows 7 Home Premium 64-bit
    Thread Starter
       #11

    I'm sorry but i cannot manage offline files in the Sync center, that option is disabled, when i click on it, nothing happens, all other options are clickable
      My Computer


  2. Posts : 72,058
    64-bit Windows 11 Pro for Workstations
       #12

    Go ahead and do the STEP TWO section to see if it may help afterwards.
      My Computer


  3. Posts : 11
    Windows 7 Home Premium 64-bit
    Thread Starter
       #13

    tried to click merge and clicked yes but it said "cannot import, not all data was written successfully to the registry'
      My Computer


  4. Posts : 72,058
    64-bit Windows 11 Pro for Workstations
       #14

    ...and how does renaming and moving work after restarting the computer?
      My Computer


  5. Posts : 11
    Windows 7 Home Premium 64-bit
    Thread Starter
       #15

    restarting the computer doesn't help
      My Computer


  6. Posts : 72,058
    64-bit Windows 11 Pro for Workstations
       #16

    Well, you could try doing a system restore using a restore point dated before this started happening to hopefully fix it.
      My Computer


  7. Posts : 11
    Windows 7 Home Premium 64-bit
    Thread Starter
       #17

    i tried it, but it made no difference, so I reversed it...this problem started when I installed windows 7 service pack 1, so i think ill call microsoft for technical support, thanks
      My Computer


  8. Posts : 72,058
    64-bit Windows 11 Pro for Workstations
       #18

    Ok mate. If you would, please post back with any findings or results to help others that may have the same issue. :)
      My Computer


  9. Posts : 11
    Windows 7 Home Premium 64-bit
    Thread Starter
       #19

    Oh, did I mention that this only happens when trying to rename/move a folder, not an individual file?
      My Computer


  10. Posts : 1,127
    Win7U 64 RTM
       #20

    It can't hurt to run a disk check to see if there are free space indexing issues or the like:

    Disk Check

    James
      My Computer


 
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