Start up menu all programs gone

The screenshot will show what I mean. When I click on All programs, a list appears (shortened) and when I click on a choice (i.e. Accessories/System Tools) it tells me it is empty.

Here's the link to the screenshot:




I don't know how to fix this, and all references I have found seem to relate to upgrades from Vista to windows7.

I have windows home premium 64 bit.

Any help would be appreciated.

Thanks, Jean

Hello Jean, and welcome to Seven Forums.

You might see if doing a system restore using a restore point dated before this happened may be able to fix it for you.

If not, then the tutorial below will help you to restore the default Windows 7 shortcuts in the Start Menu. As far as the other shortcuts for installed programs or the ones you added, you will need to manually create new shortcuts in the Start Menu from their exe files.

Start Menu All Programs in Windows 7 - Restore Default Shortcuts

To help make sure that your system is clean of malware, I would recommend to do a thorough scan with a antivirus program, and with Malwarebytes Anti-Malware Free.

Hope this helps,
Shawn