Stange Problem - user account disappeared

I have Windows 7 Home Premium x64, and I used to have two accounts set up - One was my account (Admin) and one was a normal account for my mother. I forget what prompted HER account to disappear from the login screen, but something did. I do know for sure that it wasn't some sort of virus or seedy software.

I can still see all of her files and access them in C:\Users\Maria, but I cannot create a new account with that name, nor can I log in to it.

Any idea what is wrong, and if so, how to restore her account??

Thanks!

BriceH said:

Hi, Matt08642. Could you please run the following in Command Prompt and then upload the file called Users.txt that it creates on your desktop?

Code:

net user > Desktop\Users.txt

here you go

BriceH said:

Her account still exists. You should be able to make it appear if you follow the steps in this tutorial:

How to Hide or Unhide a User Account in Vista and Windows 7

When I try to open the Local Users and Groups Manager, I get this window (attached)

BriceH said:

In that case, take a look at Method Two. This method does it through the registry, which you should be able to edit on any edition of Windows.

Thanks, I did that and while I was not able to see the "Maria" account at the login screen, I was able to copy the files from the account, delete it in control panel, and remake it.

Thanks for the link!

Dwarf said:

Can she now access her files?

Oh we could always access the files in C:\Users\Maria\Desktop, we just couldn't log in.