I havn't done that hard drive test. i find it to be to complex. i purchased the windows 7 home premium operating system disk . When i inserted the "64bit" disk and turned on the laptop it said to push any key to boot from cd. it didn't do anything and than i pused the any key again and it beep after i hit the keys...
What happens if you try to run the Win7 DVD from Vista desktop? Choose Custom install to overwrite the Vista partition.
If this works you should use the Product Key off the COA sticker on laptop since you already purchased the OS when you bought the laptop. Save the retail key for another install as it is good for life and can migrate wherever you want it.
When i turn on the laptop with no disk it says: no bootable device, insert boot disk and press any key.
i just went to system diagnose and did the hard drive test and it only got 68% and the laptop shut down...
Last edited by Brink; 25 Jun 2011 at 11:19. Reason: merged
That's pretty clearly a failed or failing HD, although sometimes the manufacturer's own HD diagnostic/repair extended CD scan can repair surface problems, followed by Disk Check from the DVD/Repair CD Command Line to repair file system errors. This can salvage a failing HD, or pronounce it dead.
oh, so more than likely i'll have afailing hard drive. My laptop hard drive info is: product number: 575567-001 250gb 6,200 rpm
HP sells me the same one for 68 bucks. or should i get a different one?
If you google the serial you can research it's replacement - it's 7200 rpm for example, which is a good thing.
But I would want to confirm it's dead with a bootable HD scan for the specific make of HD (HP does not make HD's). You can google the exact model number + specs to find the HD make, or pull it out to look for yourself and reseat it to see if that helps. Then download and burn to CD the maker's diagnostics, boot to run extended CD scan. Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp
This video is for DV6000 but there's a HD video for almost every HP Ent notebook - just Google it:
The hp rep. that i spoke with mentioned that if i go to their site shopping.hp.com that i'd be able to find the info about the hd, but i havn't had time just yet... thanks
Is it under warranty? They should replace it if it is.
No, it's not. My warranty ended in Feb 2010 =(
ok, so my bro went aheady and purchased a replacement har drive from HP and he also purchased windows 7 home premium operating system disk from a local bestbuy and everything is smooth, but their is no sound. we tried inserting the driver disk that came with the set of recovery disks from when we tried to revoer the vista operating system and the disk didnt auto run. we're not sure if we should use the sound driver from that disk or any of the other drivers from the disk or which drivers to get since it was a windows vista home 64bit and now upgraded to windows 7 home 64bit... feedback would be great. thanks
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