Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Ok, I really need some help please


06 Jun 2011   #1

Windows 7 Ultimate x64
 
 
Ok, I really need some help please

So, let me start from my earliest memory of this terrible problem.
A little while back, perhaps just a couple of months, I noticed some updates were not installing correctly. Thinking this was not a major problem, I simply left it.
Then I noticed that around 90% of my music library had become corrupted through Windows Media Player. I checked the updates and noticed that many updates were not installed correctly. It says they all failed.
Internet Explorer 9 stooped working, I recieve a message every time saying "the application was unable to start correctly (0xc0000007b)". I attempted to remove that, but just the same message appears and it won't work
Certain programs also say "The ordinal 491 could not be located in the dynamic link library, and the .dll is different almost every time.

Now many programs are not working at all. They simply don't start.

So I tried fixing it myself. I replaced iertulli.dll as I heard that could fix it, but it seems to have made things worse.
I really need some help, please. Ill rep those with solutions to this problem.
I can't even install service pack 1.

My System SpecsSystem Spec
.

06 Jun 2011   #2

Windows 2000 5.0 Build 2195
 
 

Okay, let's start with the basics first lol.

If I were in your position, this is what I will do:
The usual, first try scanning your system for any viruses or trojans. Next, try to see if there are any suspicious Startup Programs - Change , In my opinion, MSCONFIG is the best way to do it. If you see anything from there, try uninstalling it.

Next, scan your system files using SFC /SCANNOW Command - System File Checker . This way, it will scan any corrupted system files and repair it automatically.

The error "0xc0000007b" is usually a stop error (BSOD, based on experience) that is projected when an INACCESSIBLE_BOOT_DEVICE error is triggered. Considering this happens when you open a program, try Disk Check and see if it works. Did you also happen to install new drives by any chance? Flash, MagicJack, HDDs, SSDs, etc. It can also be possible that there might be some driver errors there.

About the corrupted music library, do you happen to have thousands of songs? I had experience where the index would mess up WMP because of the simple fact I had a whole lots of songs.

And one last thing, can you open up your windows update history (Windows Update - View Update History Details ) and post a couple of the error codes here? That would also be a great help for us in further diagnosing the problems.

Thanks!
My System SpecsSystem Spec
06 Jun 2011   #3

Windows 7 Ultimate x64
 
 

checking now, stay with me man
My System SpecsSystem Spec
.


06 Jun 2011   #4

Windows 7 Ultimate x64
 
 

ok system file checker is verifying. Some codes for the errors are:
Service pack 1 - code 800F0900
Update for Windows 7 for x64-based Systems - code 800705B4
Defintion Update for Microsoft Security Essentials - code 80072EE2
Did you need any more?
My System SpecsSystem Spec
06 Jun 2011   #5

Windows 7 Ultimate x64
 
 

no suspicious startup items...
My System SpecsSystem Spec
06 Jun 2011   #6

Windows 7 Ultimate x64
 
 

if you are still here, ill be back in an hour or two.
My System SpecsSystem Spec
06 Jun 2011   #7

Windows 2000 5.0 Build 2195
 
 

For a quick reply, those Windows Update error codes are all connection related problems; could be your firewall, etc. It's almost good news because it's almost nothing major

[BRB]
My System SpecsSystem Spec
06 Jun 2011   #8
Microsoft MVP

 

My System SpecsSystem Spec
06 Jun 2011   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

After you run SFC, double click the cmd file in this zip. It will put a txt of your CBS log in C:\. Upload that txt file here to look through.

Attachment 158300

A Guy
My System SpecsSystem Spec
06 Jun 2011   #10

Windows 7 Ultimate x64
 
 

here is the CBS file


Attached Files
File Type: txt CBS.txt (141.1 KB, 82 views)
My System SpecsSystem Spec
Reply

 Ok, I really need some help please




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 04:00 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33