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Windows 7: w7 started acting up

08 Jun 2011   #1
evansrace

Windows 7 Ultimate
 
 
w7 started acting up

I have been using 7 for several months now but it suddenly developed several faults. wmp locks up wont play at all
hard drive light stays on after boot up
dvd drawer wont open after boot up
cant run ms updates just locks up
wont log off need to use power switch

this is what I noticed so far and this all happened all at the same time.I run system shield for protection. Not sure what to do


My System SpecsSystem Spec
.

08 Jun 2011   #2
t-4-2

Windows 7 Home Premium 64-bit, SP1
 
 

Quote   Quote: Originally Posted by evansrace View Post
I have been using 7 for several months now but it suddenly developed several faults. wmp locks up wont play at all
hard drive light stays on after boot up
dvd drawer wont open after boot up
cant run ms updates just locks up
wont log off need to use power switch

this is what I noticed so far and this all happened all at the same time.I run system shield for protection. Not sure what to do

Suggestions only :

1. Install and run Malwarebytes. It is to catch any infection. It is one of the best in the business.
Download link : It is free
Download Malwarebytes' Anti-Malware (free)

2. Run a system file check. It is to look for corrupt files and try to repair them if any found.
SFC /SCANNOW Command - System File Checker

3. Run a disk check ( chkdsk /f/r ). It is to find and repair any file system errors and bad sectors.
Disk Check
My System SpecsSystem Spec
09 Jun 2011   #3
evansrace

Windows 7 Ultimate
 
 

tried all 3 no luck
My System SpecsSystem Spec
.


09 Jun 2011   #4
gregrocker
Microsoft MVP

 
 

Work through these troubleshooting steps
My System SpecsSystem Spec
Reply

 w7 started acting up




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