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Windows 7: Admin login does not work, hangs. Other logins ok.

16 Jun 2011   #1
pglufkin

windows 7 professional
 
 
Admin login does not work, hangs. Other logins ok.

I have an administrator user login account and a standard login account. When I try to login to the administrator, it just hangs and I have to reboot. I can login to my standard account just fine however. What gives?


My System SpecsSystem Spec
.

16 Jun 2011   #2
ITGuy505

Windows XP Pro x86, Windows Vista Home Premium x86, Windows 7 Pro x64, Win2k3, Win2k8, Ubuntu
 
 

Can you log in to the administrator account in safe mode? If so then it may be a startup item that is causing the hang so I would compare the startup items between the administrator account and the standard account.
My System SpecsSystem Spec
16 Jun 2011   #3
pglufkin

windows 7 professional
 
 

Yes, same thing happens in safe mode. It hangs.
My System SpecsSystem Spec
.


16 Jun 2011   #4
ITGuy505

Windows XP Pro x86, Windows Vista Home Premium x86, Windows 7 Pro x64, Win2k3, Win2k8, Ubuntu
 
 

Hmm.. Did this start recently? Are you able to do a system restore?
My System SpecsSystem Spec
16 Jun 2011   #5
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

pglufkin,
Can you log into the built-in administrator account?

Is that account enabled?

In the tutorial section are several tutorials related to the use, enabling, and disabling of the built-in administrator account.
My System SpecsSystem Spec
16 Jun 2011   #6
pglufkin

windows 7 professional
 
 

Quote   Quote: Originally Posted by ITGuy505 View Post
Hmm.. Did this start recently? Are you able to do a system restore?
System restore, won't that disable some recently installed programs? all this started when i installed adobe illustrator.
My System SpecsSystem Spec
16 Jun 2011   #7
pglufkin

windows 7 professional
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
pglufkin,
Can you log into the built-in administrator account?

Is that account enabled?

In the tutorial section are several tutorials related to the use, enabling, and disabling of the built-in administrator account.
hmm, ok, i will check into that - thx
My System SpecsSystem Spec
16 Jun 2011   #8
ITGuy505

Windows XP Pro x86, Windows Vista Home Premium x86, Windows 7 Pro x64, Win2k3, Win2k8, Ubuntu
 
 

Quote   Quote: Originally Posted by pglufkin View Post
Quote   Quote: Originally Posted by ITGuy505 View Post
Hmm.. Did this start recently? Are you able to do a system restore?
System restore, won't that disable some recently installed programs? all this started when i installed adobe illustrator.
Yes, it will revert system changes. It sounds like it could be a corrupt service causing the hang on a login. If you just installed Adobe Illustrator then I would try a system restore. If it fixes your problem then try reinstalling the program to see if it will work this time. It could have just been something that went wrong when it was installed. If it doesn't fix it then you could even undo the system restore.
My System SpecsSystem Spec
16 Jun 2011   #9
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by pglufkin View Post
Quote   Quote: Originally Posted by karlsnooks View Post
pglufkin,
Can you log into the built-in administrator account?

Is that account enabled?

In the tutorial section are several tutorials related to the use, enabling, and disabling of the built-in administrator account.
hmm, ok, i will check into that - thx
Excellent.

Let us know the results.

karl
My System SpecsSystem Spec
18 Jun 2011   #10
pglufkin

windows 7 professional
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
pglufkin,
Can you log into the built-in administrator account?

Is that account enabled?

In the tutorial section are several tutorials related to the use, enabling, and disabling of the built-in administrator account.
I get an access denied on all the methods I have tried to access the built-in administrator account.
My System SpecsSystem Spec
Reply

 Admin login does not work, hangs. Other logins ok.




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