Admin login does not work, hangs. Other logins ok.

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  1. pglufkin
    Posts : 22
    windows 7 professional
       New #1

    Admin login does not work, hangs. Other logins ok.


    I have an administrator user login account and a standard login account. When I try to login to the administrator, it just hangs and I have to reboot. I can login to my standard account just fine however. What gives?
    Last edited by pglufkin; 16 Jun 2011 at 17:41. Reason: want to change title
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  3. ITGuy505
    Posts : 67
    Windows XP Pro x86, Windows Vista Home Premium x86, Windows 7 Pro x64, Win2k3, Win2k8, Ubuntu
       New #2

    Can you log in to the administrator account in safe mode? If so then it may be a startup item that is causing the hang so I would compare the startup items between the administrator account and the standard account.
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  4. pglufkin
    Posts : 22
    windows 7 professional
    Thread Starter
       New #3

    Yes, same thing happens in safe mode. It hangs.
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  6. ITGuy505
    Posts : 67
    Windows XP Pro x86, Windows Vista Home Premium x86, Windows 7 Pro x64, Win2k3, Win2k8, Ubuntu
       New #4

    Hmm.. Did this start recently? Are you able to do a system restore?
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  7. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #5

    pglufkin,
    Can you log into the built-in administrator account?

    Is that account enabled?

    In the tutorial section are several tutorials related to the use, enabling, and disabling of the built-in administrator account.
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  8. pglufkin
    Posts : 22
    windows 7 professional
    Thread Starter
       New #6

    ITGuy505 said:
    Hmm.. Did this start recently? Are you able to do a system restore?
    System restore, won't that disable some recently installed programs? all this started when i installed adobe illustrator.
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  10. pglufkin
    Posts : 22
    windows 7 professional
    Thread Starter
       New #7

    karlsnooks said:
    pglufkin,
    Can you log into the built-in administrator account?

    Is that account enabled?

    In the tutorial section are several tutorials related to the use, enabling, and disabling of the built-in administrator account.
    hmm, ok, i will check into that - thx
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  11. ITGuy505
    Posts : 67
    Windows XP Pro x86, Windows Vista Home Premium x86, Windows 7 Pro x64, Win2k3, Win2k8, Ubuntu
       New #8

    pglufkin said:
    ITGuy505 said:
    Hmm.. Did this start recently? Are you able to do a system restore?
    System restore, won't that disable some recently installed programs? all this started when i installed adobe illustrator.
    Yes, it will revert system changes. It sounds like it could be a corrupt service causing the hang on a login. If you just installed Adobe Illustrator then I would try a system restore. If it fixes your problem then try reinstalling the program to see if it will work this time. It could have just been something that went wrong when it was installed. If it doesn't fix it then you could even undo the system restore.
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  12. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #9

    pglufkin said:
    karlsnooks said:
    pglufkin,
    Can you log into the built-in administrator account?

    Is that account enabled?

    In the tutorial section are several tutorials related to the use, enabling, and disabling of the built-in administrator account.
    hmm, ok, i will check into that - thx
    Excellent.

    Let us know the results.

    karl
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  13. pglufkin
    Posts : 22
    windows 7 professional
    Thread Starter
       New #10

    karlsnooks said:
    pglufkin,
    Can you log into the built-in administrator account?

    Is that account enabled?

    In the tutorial section are several tutorials related to the use, enabling, and disabling of the built-in administrator account.
    I get an access denied on all the methods I have tried to access the built-in administrator account.
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