Please excuse the thread resurrection, but my problem is directly related to this discussion. I´m having the same problem as the OP: Windows 7 desktop and taskbar load, but the cursor is forever in "busy" mode. Can't click on anything, keys are useless (although the mouse pointer moves and the caps/num lock lights work). This happened for the first time today, rebooting after updating Avast antivirus.
Explorer.exe seems to be frozen. I can't check for sure, as I have no way to access the task manager or do anything at all, other than powering off by pressing the power button until it shuts down (I'm on a HP G42 notebook).
I do have access to Safe Mode -I'm currently there with no problems-, ran Malwarebytes and successfully deleted "Riskware.Tool.CK".
I ran SFC /scannow as administrator 5 times already and it said that there were some corrupt files that couldn't be reparied. The extracted details show that the only problematic file was... SFC.exe!
Quote:
00000166 [SR] Cannot repair member file [l:14{7}]"sfc.exe" of Microsoft-Windows-WRP-Integrity-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
I also ran Startup Repairs but it didn't find any errors to fix. System restore isn't working, claiming an undetermined error. I tried again with a different restoration point with no results.
Any ideas before I call it a loss and format?
Thank you!