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#21
Yes run the SFC /scannow, it will attempt to fix those files. Try starting the Dell reoveryto see if it has a repair option that will keep your files and settings. You may have to reinstall programs regardless.
I once ran a duplicate file remover, it resulted in a complete fresh install. Those programs are blind to what the file is, it only looks for duplicate names and file size, be it a MP3 or a system .bat file.
I would recommend saving your files on the external device and doing a fresh install. Dell may be convinced to send you a free Win7 DVD. They did for me on my WinXP laptop.
Microsoft Windows 7 Ultimate SP1 64-bit - OEM
Be advised Microsoft does not support OEM installs, but the OEM DVD is about $100 cheaper than the full version.
Thanks for the OEM advice and additional info seavixen32 and Britton30! Very helpful.
Peace............
If you do experience problems with activating and validating an OEM version, just tell Microsoft you've built your own computer as that effectively makes you a system builder, but I don't think it would come to that as the boys and girls in Redmond, CA will be happy you're not using counterfeit software. :)
You could always tell Dell that the recovery disks you burned are faulty and chances are they'll send you a Windows 7 DVD - it's certainly worth a try.
I must thank you once again! I'll try Dell and Microsoft though to be honest I've come to expect little from them at this point.
Peace...........
You're very welcome. I hope the outcome is a Windows 7 DVD at little if no cost to yourself. As they say, if you don't ask.............................or as my Dad used to say, "Those that ask don't get, and those that don't ask, don't want!"
In the first 12 months Dell send out disk FREE. (may a fee for post)
Microsoft is a NO NO.
I do want, seavixen32.........will try. Theog, why do you say "no" to Microsoft? (I think I can imagine.......) Many thanks for your help as well.
Peace...........
To be fair to Microsoft, if they started giving out OS discs to anyone who asked, they'd soon be out of business.
I'm sure theog is probably right, your best option lies with Dell.
Mocrosoft will not send out disks for OEM manufacturer's, you have no support from them.