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Windows 7: 'Windows Explorer Has Stopped Working' Video Files and Alt + Tab

22 Jun 2011   #1

Windows 7 Ultimate x32
 
 
'Windows Explorer Has Stopped Working' Video Files and Alt + Tab

Hey folks,

I've been struggling with the 'Windows Explorer Has Stopped Working' error for a month or two, maybe more now and it's beginning to really frustrate me.

It only occurs when I'm in a folder with video files, doesn't matter what kind (not corrupt files as it happens across the board) and also when I try to Alt + Tab through windows.

Anyone have any ideas? I've virus scanned with MalwareBytes and also scanned for Spyware. Updated Windows and still no luck.

Thanks in advance.

My System SpecsSystem Spec
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22 Jun 2011   #2

Windows 7 Ultimate X32bit.
 
 

CTRL ALT DELETE then click task manager and click file new task then type
"explorer.exe" without "
My System SpecsSystem Spec
22 Jun 2011   #3

Windows 7 Ultimate X32bit.
 
 

im a new newbie as well welccome to the forums
My System SpecsSystem Spec
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22 Jun 2011   #4

Windows 7 Ultimate x32
 
 

Thanks for the reply, did as you said and all that happened was it opened up the libraries section of Windows. Will see if the problem persists.

Edit - Flicked through some folders then and it happened again, just gonna restart.
My System SpecsSystem Spec
22 Jun 2011   #5

Windows 7 Ultimate X32bit.
 
 

Quote   Quote: Originally Posted by Caliga221 View Post
Thanks for the reply, did as you said and all that happened was it opened up the libraries section of Windows. Will see if the problem persists.

Edit - Flicked through some folders then and it happened again, just gonna restart.
hmmm i cannot understand what your problem is?
My System SpecsSystem Spec
22 Jun 2011   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

What Codecs do you use ? I have seen sometimes KLite Codec Pack crashes explorer when you are browsing a video file .

Shark007's FREE Codec solutions - Windows 7 codecs is a better option .
My System SpecsSystem Spec
22 Jun 2011   #7

Windows 7 Ultimate x32
 
 

I use the CCCP pack with Media Player Classic but I don't think that'd be the issue. Have had the files/codecs installed for a lot longer than the error.
My System SpecsSystem Spec
22 Jun 2011   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

If you shift to Shark007's , it is most likely that the issue will not be there . ffdshow cause such crashes .

At the same time, as Alt+Tab also crashes explorer, you may try to reinstall your graphics drivers .
My System SpecsSystem Spec
22 Jun 2011   #9

Windows 7 Ultimate x32
 
 

Will give that a try, also for more information this is the full error:

Problem signature:
Problem Event Name: BEX
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aeba271
Fault Module Name: Mpeg2DecFilter.ax_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4cb0f098
Exception Offset: 542a8a70
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Dunno if that sheds any more light on it
My System SpecsSystem Spec
22 Jun 2011   #10
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

I have drawn the attention of the Crash Dump Analysts to it .
My System SpecsSystem Spec
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