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Windows 7: printer settings cannot be saved. Access is denied


29 Jun 2011   #1

windows 7
 
 
printer settings cannot be saved. Access is denied

Hi,

Recently, I just bought myself a Netgear ReadyNas Duo to store documents and files here on my home network. I got a PC running on Windows 7 64bits, a couple of laptops with one on Windows 7 64bits and the other one on XP Pro SP3. I have also got a printer Epson Stylus CX8300 plugged onto the PC.

Since the ReadyNas duo supports Print server, I'd like to hook up the printer epson to it via USB. I could see the printer on the list when entering the share path on the windows explore address bar e.g \\nas-80-78-89\

I then right-clicked on the printer and selected connect. It asked for the driver which I have downloaded from the Epson website before. Then, I could see the printer on the list under Printers and Faxes on the PC.

I then tried to print a test page through word 2010 through File > Print. What happen was it took a while to load up the print page, and once the print page was loaded, it took a while to detect the printer. What's more frustrating was after all the time it took, it said status unavailable under Epson CX8300 - nas-80-78-89.

I then removed the printer and took a different approach to get it connected. Under windows explore address bar, I entered \\nas-80-78-89 and select "view remote devices". I got another pop-up windows with the printer epson showing in there. I then right-clicked on it and selected "Sharing" option. I followed the wizard to add the driver and all that. When I was asked to save the settings that I have just made, I received the error "printer settings can not be saved. Access is denied". I have disabled the firewall and it still gave me the error.

I have exhausted all the possibilities I could think of but to no avail. Any help would be greatly appreciated.

Thank you

My System SpecsSystem Spec
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 printer settings cannot be saved. Access is denied




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