New
#1
printer restarting in middle of job
Since I got my new computer with win7pro 64bit...... I've had an intermittent problem which is that when printing mostly from word2010(use this for 98% of printing) the print job will restart in the middle of the job(I print from 300 to 50,000 page jobs 99% are mail merges)
PRINTER: SAVIN 9060 network connected(using the RCPS driver - because of the overlay capability)
I've watched the print que while merging/spooling/printing and it never does it as it is spooling/printing only after it is done spooling and it is VERY, VERY random
In the print que it will say: printing 356/2,500 then it will say Error-Printing the printer pauses then it will just start over spooling/printing from the beginning again
my SAVIN IT TECH(they could not re-create the problem on another win7pro 64bit computer) and I thought it could be the product of using older version word .docs.....so I starting converting them to word2010 .docs and it was still doing it so then I started re-typesetting some starting from scratch with a word 2010 .doc and still have the problem but still very random
printer and print driver have been uninstalled and reinstalled numerous times did not help
disabled on board parallel port(in BIOS), disabled Bi-directional printing no help
before new computer I was running winxp pro.....word2000 with no problems at all
I have one other issue also......when writing files out to a winXP pro network connected computer sometime the files will get truncated....again VERY, VERY random
starting to wonder if the BIOS or the memory is flaky in this NEW computer
I've been fighting this for about 5 months
any help would be greatly appreciated.....
Thanks in Advance,
Tony