Windows 7 Shutdown Problem


  1. KhazR
    Posts : 20
    Windows 7 64 Bit
       New #1

    Windows 7 Shutdown Problem


    Whenever I try to shutdown my laptop it freezes as soon as it says 'Logging Off'. Sometimes it gets past that but when it does it says 'Shutting Down' until my laptop gets the blue screen.

    Anyone know has to help
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  3. gregrocker
    Posts : 50,642
       New #2

    Freezes for how long?

    By blue screen, do you mean the Blue Screen of Death? See if it generated a bugcheck report and post it up using this tool: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums
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  4. KhazR
    Posts : 20
    Windows 7 64 Bit
    Thread Starter
       New #3

    gregrocker said:
    Freezes for how long?

    By blue screen, do you mean the Blue Screen of Death? See if it generated a bugcheck report and post it up using this tool: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums
    it freezes forever at the Logging Off screen until i turn it off by holding the power button. and yes i meant the blue screen of death
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  6. gregrocker
    Posts : 50,642
       New #4

    The BSOD bugcheck file when uploaded to our Crashes and Debugging forum using the tool linked will allow you to know the exact cause.
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