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Windows 7: Windows 7 Shutdown Problem


01 Jul 2011   #1

Windows 7 64 Bit
 
 
Windows 7 Shutdown Problem

Whenever I try to shutdown my laptop it freezes as soon as it says 'Logging Off'. Sometimes it gets past that but when it does it says 'Shutting Down' until my laptop gets the blue screen.

Anyone know has to help


My System SpecsSystem Spec
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01 Jul 2011   #2
Microsoft MVP

 

Freezes for how long?

By blue screen, do you mean the Blue Screen of Death? See if it generated a bugcheck report and post it up using this tool: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums
My System SpecsSystem Spec
01 Jul 2011   #3

Windows 7 64 Bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Freezes for how long?

By blue screen, do you mean the Blue Screen of Death? See if it generated a bugcheck report and post it up using this tool: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums
it freezes forever at the Logging Off screen until i turn it off by holding the power button. and yes i meant the blue screen of death
My System SpecsSystem Spec
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01 Jul 2011   #4
Microsoft MVP

 

The BSOD bugcheck file when uploaded to our Crashes and Debugging forum using the tool linked will allow you to know the exact cause.
My System SpecsSystem Spec
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 Windows 7 Shutdown Problem




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