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Windows 7: Logging Off/Shutting Down Forever...


02 Jul 2011   #1

Windows 7 64 Bit
 
 
Logging Off/Shutting Down Forever...

Keep trying to turn my laptop off and it keeps saying either 'Logging Off' or 'Shutting Down' forever until i manually turn off my laptop by using the power button.

Anyone know why this is happening???????

My System SpecsSystem Spec
.

02 Jul 2011   #2
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello KhazR, welcome to Seven Forums!


It sounds as if something the PC manufacturer placed in the msconfig startup file is not shutting correctly, as a start, have a look at Method Two of this tutorial at the link below and be sure to post back with any further questions you may have and to keep us informed.
How to Change, Add, or Remove Startup Programs in Windows 7
My System SpecsSystem Spec
03 Jul 2011   #3

Windows 7 64b Ultimate
 
 

Are you sure you don't have an unfinished windows update? Can you upload a perfmon log just in case?
Post back if you need help with that...
My System SpecsSystem Spec
.


03 Jul 2011   #4

Windows 7 64 Bit
 
 

Quote   Quote: Originally Posted by MvdB View Post
Are you sure you don't have an unfinished windows update? Can you upload a perfmon log just in case?
Post back if you need help with that...
Sorry for replying a bit late but how do I send you a log?
My System SpecsSystem Spec
03 Jul 2011   #5

Windows 7 Ultimate RTM (Technet)
 
 

This can be caused by just about anything. Hanging software, misbehaving driver, etc. Use System Restore to go back to a point before it started.
My System SpecsSystem Spec
03 Jul 2011   #6

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by KhazR View Post
Quote   Quote: Originally Posted by MvdB View Post
Are you sure you don't have an unfinished windows update? Can you upload a perfmon log just in case?
Post back if you need help with that...
Sorry for replying a bit late but how do I send you a log?
Please do the following and then post the saved html as an attachment in your next post.

HTML Code:
Run a System Health Report - 
START | type perfmon /report - a viewer will appear | Click on "File" and "Save As" an HTML file (default file extension)
My System SpecsSystem Spec
04 Jul 2011   #7

Windows 7 64 Bit
 
 

Quote   Quote: Originally Posted by MvdB View Post
Quote   Quote: Originally Posted by KhazR View Post
Quote   Quote: Originally Posted by MvdB View Post
Are you sure you don't have an unfinished windows update? Can you upload a perfmon log just in case?
Post back if you need help with that...
Sorry for replying a bit late but how do I send you a log?
Please do the following and then post the saved html as an attachment in your next post.

HTML Code:
Run a System Health Report - 
START | type perfmon /report - a viewer will appear | Click on "File" and "Save As" an HTML file (default file extension)
When I try to upload my report it says Invalid File ??
My System SpecsSystem Spec
04 Jul 2011   #8

Windows 7 64b Ultimate
 
 

Did you save it with the .html extension? If so, if you double click it..... Your browser should open and you should see lots of wonderful stuff about your system that you'll never want to be without from now on....
My System SpecsSystem Spec
06 Jul 2011   #9

Windows 7 64 Bit
 
 

Quote   Quote: Originally Posted by MvdB View Post
Did you save it with the .html extension? If so, if you double click it..... Your browser should open and you should see lots of wonderful stuff about your system that you'll never want to be without from now on....
it still doesn't work so i uploaded it on gamefront
Link: report.html | Game Front
My System SpecsSystem Spec
06 Jul 2011   #10

Windows 7 64b Ultimate
 
 

Thx for that, got it now. Seems all ok to me...

So it's not something obvious... please give us some history on this system.
Did it run well and these problems started all of a sudden?
Could you fill out full system spec's please?
My System SpecsSystem Spec
Reply

 Logging Off/Shutting Down Forever...




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