| Windows 7: Logging Off/Shutting Down Forever... |
02 Jul 2011
|
#1 | | |
Logging Off/Shutting Down Forever... Keep trying to turn my laptop off and it keeps saying either 'Logging Off' or 'Shutting Down' forever until i manually turn off my laptop by using the power button.
Anyone know why this is happening??????? | My System Specs |
| OS Windows 7 64 Bit Other Info OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KHAZR-PC
System Manufacturer Acer
System Model Aspire 5536
System Type X86-based PC
Processor AMD Turion(tm) X2 Dual-Core Mobile RM-74, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD V1.03, 27/02/2009
SMBI |
02 Jul 2011
|
#2 | | W 7 64-bit Ultimate The Lowcountry |
Hello KhazR, welcome to Seven Forums!
It sounds as if something the PC manufacturer placed in the msconfig startup file is not shutting correctly, as a start, have a look at Method Two of this tutorial at the link below and be sure to post back with any further questions you may have and to keep us informed. How to Change, Add, or Remove Startup Programs in Windows 7 | My System Specs | | System Manufacturer/Model Number * BFK Customs * OS W 7 64-bit Ultimate CPU Intel Q9550 Yorkfield Motherboard ASUS P5Q Pro Memory 8GB Dominator 8500C5D Graphics Card ATI : XFX 5870 Sound Card Realtek HD Audio 7-1 Monitor(s) Displays 1x 47" LCD HDMI & 3x 26" LCD HDMI Screen Resolution 1920x1080P & 1920x1200 Keyboard Microsoft 500 Mouse Razer Diamondback 3G PSU Corsair 620HX Case Cooler Master RC-690 Cooling Tuniq Tower 120, 2x 140mm and 3x 120mm case fans Hard Drives 1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s) Internet Speed 14 Mb/s Other Info 1x Koutech 3Gb/s SATA HDD Hot Swap Rack |
03 Jul 2011
|
#3 | | Windows 7 64b Ultimate Netherlands |
Are you sure you don't have an unfinished windows update? Can you upload a perfmon log just in case?
Post back if you need help with that... | My System Specs | | System Manufacturer/Model Number custom build OS Windows 7 64b Ultimate CPU I7-2600 3.40GHz - testing various OC levels.. Motherboard ASUS Sabretooth Memory 2x 4Gb DDR3/1333 Graphics Card GTX570 - testing OC levels Sound Card motherboard 7.1 DIG. Monitor(s) Displays 2x Ilyama 24" E2409HDS-B1 2ms/DVI Screen Resolution 1920 x 1080 Keyboard Logitech G110 Mouse Logitech G700 PSU Corsair Pro HX850W Cooling Coolermaster Hyper V8 Hard Drives 120 GB Intel Elmcrest SSD
1 TB SATAII 7200RPM/32MB
External 2TB USB3 Internet Speed 25Mb Other Info CPU: 7,7 RAM: 7,7 GTX: 7,9 GTX 3D : 7,9 SSD 7,6
Overall 7,6 ...... now to speed up the SSD... ;)
Also use a Dell XPS M1710 on Vista 32b
Asus LT on Vista 32
3 older machines still doing fine on Linux/ubuntu but not used much anymore... |
03 Jul 2011
|
#4 | | |

Quote: Originally Posted by MvdB Are you sure you don't have an unfinished windows update? Can you upload a perfmon log just in case?
Post back if you need help with that... Sorry for replying a bit late but how do I send you a log? | My System Specs | | OS Windows 7 64 Bit Other Info OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KHAZR-PC
System Manufacturer Acer
System Model Aspire 5536
System Type X86-based PC
Processor AMD Turion(tm) X2 Dual-Core Mobile RM-74, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD V1.03, 27/02/2009
SMBI |
03 Jul 2011
|
#5 | | Windows 7 Ultimate RTM (Technet) Charlotte, NC |
This can be caused by just about anything. Hanging software, misbehaving driver, etc. Use System Restore to go back to a point before it started. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Ultimate RTM (Technet) CPU 3.00 gigahertz Intel Core2 Duo E8400 Motherboard ASUSTeK Computer INC. P5K/EPU Rev 1.xx Memory 4GB Graphics Card ATI Radeon X1950 Pro Sound Card Built in HD Audio Monitor(s) Displays 22" Gateway LCD Screen Resolution 1920 x 1200 Keyboard Logitech G11 Mouse Microsoft Wireless Laser Mouse 5000 Hard Drives ST3160023A [Hard drive] (160.04 GB) -- drive 0, rev 8.01, ST3500630AS [Hard drive] (500.11 GB) -- drive 2, rev 3.AAK
ST3500630AS [Hard drive] (500.11 GB) -- drive 1, rev 3.AAK Internet Speed 13.44 Mbps |
03 Jul 2011
|
#6 | | Windows 7 64b Ultimate Netherlands |

Quote: Originally Posted by KhazR 
Quote: Originally Posted by MvdB Are you sure you don't have an unfinished windows update? Can you upload a perfmon log just in case?
Post back if you need help with that... Sorry for replying a bit late but how do I send you a log? Please do the following and then post the saved html as an attachment in your next post. HTML Code: Run a System Health Report -
START | type perfmon /report - a viewer will appear | Click on "File" and "Save As" an HTML file (default file extension) | My System Specs | | System Manufacturer/Model Number custom build OS Windows 7 64b Ultimate CPU I7-2600 3.40GHz - testing various OC levels.. Motherboard ASUS Sabretooth Memory 2x 4Gb DDR3/1333 Graphics Card GTX570 - testing OC levels Sound Card motherboard 7.1 DIG. Monitor(s) Displays 2x Ilyama 24" E2409HDS-B1 2ms/DVI Screen Resolution 1920 x 1080 Keyboard Logitech G110 Mouse Logitech G700 PSU Corsair Pro HX850W Cooling Coolermaster Hyper V8 Hard Drives 120 GB Intel Elmcrest SSD
1 TB SATAII 7200RPM/32MB
External 2TB USB3 Internet Speed 25Mb Other Info CPU: 7,7 RAM: 7,7 GTX: 7,9 GTX 3D : 7,9 SSD 7,6
Overall 7,6 ...... now to speed up the SSD... ;)
Also use a Dell XPS M1710 on Vista 32b
Asus LT on Vista 32
3 older machines still doing fine on Linux/ubuntu but not used much anymore... |
04 Jul 2011
|
#7 | | |

Quote: Originally Posted by MvdB 
Quote: Originally Posted by KhazR 
Quote: Originally Posted by MvdB Are you sure you don't have an unfinished windows update? Can you upload a perfmon log just in case?
Post back if you need help with that... Sorry for replying a bit late but how do I send you a log? Please do the following and then post the saved html as an attachment in your next post. HTML Code: Run a System Health Report -
START | type perfmon /report - a viewer will appear | Click on "File" and "Save As" an HTML file (default file extension) When I try to upload my report it says Invalid File ?? | My System Specs | | OS Windows 7 64 Bit Other Info OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KHAZR-PC
System Manufacturer Acer
System Model Aspire 5536
System Type X86-based PC
Processor AMD Turion(tm) X2 Dual-Core Mobile RM-74, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD V1.03, 27/02/2009
SMBI |
04 Jul 2011
|
#8 | | Windows 7 64b Ultimate Netherlands |
Did you save it with the .html extension? If so, if you double click it..... Your browser should open and you should see lots of wonderful stuff about your system that you'll never want to be without from now on.... | My System Specs | | System Manufacturer/Model Number custom build OS Windows 7 64b Ultimate CPU I7-2600 3.40GHz - testing various OC levels.. Motherboard ASUS Sabretooth Memory 2x 4Gb DDR3/1333 Graphics Card GTX570 - testing OC levels Sound Card motherboard 7.1 DIG. Monitor(s) Displays 2x Ilyama 24" E2409HDS-B1 2ms/DVI Screen Resolution 1920 x 1080 Keyboard Logitech G110 Mouse Logitech G700 PSU Corsair Pro HX850W Cooling Coolermaster Hyper V8 Hard Drives 120 GB Intel Elmcrest SSD
1 TB SATAII 7200RPM/32MB
External 2TB USB3 Internet Speed 25Mb Other Info CPU: 7,7 RAM: 7,7 GTX: 7,9 GTX 3D : 7,9 SSD 7,6
Overall 7,6 ...... now to speed up the SSD... ;)
Also use a Dell XPS M1710 on Vista 32b
Asus LT on Vista 32
3 older machines still doing fine on Linux/ubuntu but not used much anymore... |
06 Jul 2011
|
#9 | | |

Quote: Originally Posted by MvdB Did you save it with the .html extension? If so, if you double click it..... Your browser should open and you should see lots of wonderful stuff about your system that you'll never want to be without from now on....  it still doesn't work so i uploaded it on gamefront
Link: report.html | Game Front | My System Specs | | OS Windows 7 64 Bit Other Info OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KHAZR-PC
System Manufacturer Acer
System Model Aspire 5536
System Type X86-based PC
Processor AMD Turion(tm) X2 Dual-Core Mobile RM-74, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD V1.03, 27/02/2009
SMBI |
06 Jul 2011
|
#10 | | Windows 7 64b Ultimate Netherlands |
Thx for that, got it now. Seems all ok to me...
So it's not something obvious... please give us some history on this system.
Did it run well and these problems started all of a sudden?
Could you fill out full system spec's please? | My System Specs | | System Manufacturer/Model Number custom build OS Windows 7 64b Ultimate CPU I7-2600 3.40GHz - testing various OC levels.. Motherboard ASUS Sabretooth Memory 2x 4Gb DDR3/1333 Graphics Card GTX570 - testing OC levels Sound Card motherboard 7.1 DIG. Monitor(s) Displays 2x Ilyama 24" E2409HDS-B1 2ms/DVI Screen Resolution 1920 x 1080 Keyboard Logitech G110 Mouse Logitech G700 PSU Corsair Pro HX850W Cooling Coolermaster Hyper V8 Hard Drives 120 GB Intel Elmcrest SSD
1 TB SATAII 7200RPM/32MB
External 2TB USB3 Internet Speed 25Mb Other Info CPU: 7,7 RAM: 7,7 GTX: 7,9 GTX 3D : 7,9 SSD 7,6
Overall 7,6 ...... now to speed up the SSD... ;)
Also use a Dell XPS M1710 on Vista 32b
Asus LT on Vista 32
3 older machines still doing fine on Linux/ubuntu but not used much anymore... Logging Off/Shutting Down Forever... problems? All times are GMT -5. The time now is 04:58 PM. | |