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Windows 7: Please help can't uninstall phantom drives, created by card reader, or

05 Jul 2011   #11
counterman2

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
Uninstall any card reader you see in Device Manager

Uninstall any card reader drivers you see in Uninstall Programs.

Revo Uninstaller should be able to shift them as you can choose to deep scan the registry to get rid of any leftovers.

If all else fails, choose system restore to a point before your sister installed the card reader.

Keep your sister off your computer!
I think the problem is that, some trace of the drive is remaining on the computer, after I uninstal the drives. I got revo but it has allot of options, i'm not sure where to start with it


My System SpecsSystem Spec
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05 Jul 2011   #12
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Just use it with the default settings. it should be enough.

-revo.png


My System SpecsSystem Spec
05 Jul 2011   #13
counterman2

Windows 7 Home Premium 64bit
 
 

The usb storage device doesn't appear anywhere on the uninstal list.
I fear the solution to this problem may have eluded me. I don't have a restore point back before 21/06/11 which is when the drives were created.
My System SpecsSystem Spec
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05 Jul 2011   #14
marsmimar

Microsoft Community Contributor Award Recipient

 
 

This will probably be a wasted effort but I'm kinda reaching way out there for a possible reason why you can't get rid of those drives. Maybe your sister did something that damaged or corrupted some system files. Try running System File Checker. If any problems are noted run it 3-4 times.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
05 Jul 2011   #15
MacGyvr

Windows 7 Ultimate RTM (Technet)
 
 

If Windows reinstalled those devices on a reboot after removal, then it is showing actual devices currently attached to the computer. Do you not have a card reader built in?
My System SpecsSystem Spec
05 Jul 2011   #16
counterman2

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by marsmimar View Post
This will probably be a wasted effort but I'm kinda reaching way out there for a possible reason why you can't get rid of those drives. Maybe your sister did something that damaged or corrupted some system files. Try running System File Checker. If any problems are noted run it 3-4 times.

SFC /SCANNOW Command - System File Checker
Thanks for that, I will dig out the windows disk some time, but I've had enough now, I'm losing the will to live. I think I'll just set windows to hide empty drives and so they don't show up in computer. Its funny I have the usb card reader here, and when I plug it in that device comes up separately to the mass storage device in hardware. As far as I can tell apart from having clone drives that have no function, my computer is uninfected by these drives, so I can live with hiding them, its nothing my sister did, she isn't like that, its a but in windows most likely, I think.
My System SpecsSystem Spec
05 Jul 2011   #17
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Quote   Quote: Originally Posted by counterman2 View Post
The usb storage device doesn't appear anywhere on the uninstal list.
I fear the solution to this problem may have eluded me. I don't have a restore point back before 21/06/11 which is when the drives were created.
If you are confident enough to use the system registry, you could search for any reference to these unwanted card reader drives and delete the relevant registry key or dword.

You would need to back up the whole registry first so that it can be restored in the event things go pear-shaped.

Back up the registry

Windows Registry - Wikipedia, the free encyclopedia
My System SpecsSystem Spec
05 Jul 2011   #18
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Just to clarify ... in Win 7 you don't need the install disc like in previous versions to run SFC. (See post # 113 in the tutorial.)

One other thought about those drive letters. What happens if you rename them and then try to delete?
My System SpecsSystem Spec
05 Jul 2011   #19
counterman2

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by MacGyvr View Post
If Windows reinstalled those devices on a reboot after removal, then it is showing actual devices currently attached to the computer. Do you not have a card reader built in?
YES, I sincerely apologise for wasting time here, I didn't notice them before, and certainly never used them, just weird how they are identical to the external drives. Maybe they were hidden in windows by default for awhile I don't know. I tried an SD card in one and it reads it o.k. I still get this message however on all of the drives in device manager

"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

Strange how when I scan for new drivers it says they are up to date, just windows can't read them, but the SD slot is working, so I presume the other drives are aswell, I don't know if I should just leave them alone, I'm confident this is a registry problem though, since the errors probably started after I got pc specialist to help sort out my pc remotely, they messed with the registry, but at least the initial problem is solved, and again sorry for my stupidity on not realising I had drives already on the pc, very embarrassing.
My System SpecsSystem Spec
05 Jul 2011   #20
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Hey, no apologies necessary! Just glad it got sorted out for you.

And a lesson for the rest of us.
My System SpecsSystem Spec
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 Please help can't uninstall phantom drives, created by card reader, or




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