Help Please?

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  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    Help Please?


    hi, im new to this forum and i need some help..
    my laptop harddisk .. is dead. so i bought a new one and installed a windows 7 ultimate x64 bits..

    it all ran perfect with me but the biggest problem was ..
    my laptop had 6 GB of ram .. while when i installed the windows
    it only detected 2 GB ? x_x any help pls
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    Please download and run Speccy to capture some basic info about your PC. Post a screen capture similar to the one shown below, so we can help you.

    You do NOT need to purchase the software, simply download & run it.

    Regards,
    Golden
    Attached Thumbnails Attached Thumbnails Help Please?-capture.png  
      My Computer


  3. Posts : 11,408
    ME/XP/Vista/Win7
       #3

    Are sure you install 64bit & not 32bit?

    Check your ram.
    Memory Diagnostics Tool
    Memtest86+ - Advanced Memory Diagnostic Tool
      My Computer


  4. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Golden..


    Uploaded with ImageShack.us
      My Computer


  5. Posts : 8,679
    Windows 10 Pro x64
       #5

    Hello. Yes you have 64 bit windows. The first thing that I have noticed is that you have high temperatures,so make sure that your fans are clean of dust. And now for your problem,follow first this tutorial and make sure that you have unchecked Maximum Memory.
    https://www.sevenforums.com/tutorials...ndows-7-a.html

    Also there may be some other problems,maybe some of your slots for the ram are broken,or you have dislocated some of the ram.
    To make sure that your slots are working correctly follow this:
    Download and install Everest and start it. There go into: Computer -> Summary and scroll to the bottom. There should be something like this
    DMI Total / Free Memory Sockets 2 / 1
    This is mine,I have only one stick of ram 2GB.
      My Computer


  6. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #6

    okay stalker .. u gave some HUGE help .. and i appreciate that ..
    my brother will be back in a few days.. we'll talk about that :)
      My Computer


  7. Posts : 8,679
    Windows 10 Pro x64
       #7

    You're welcome. When you're brother will be back,post here what you have done.
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    I agree with Stalker. Follow his advice. Its likely that in installing the new drive you inadvertently unseated the 2 other RAM modules. Check that by CAREFULLY opening up the laptop and having a good look - don't forgt to earth yourself on soemthing metallic to discharge any static before touching the insides of the laptop.

    Regards,
    Golden
      My Computer


  9. Posts : 290
    Windows 7 Home Premium 64bit
       #9

    You might want to take a look at msconfig.exe - Boot - Advanced Options, be sure maximum memory is not set to 2 Gigs.
      My Computer


  10. Posts : 8,679
    Windows 10 Pro x64
       #10

    Take a look at the #5 post. I already wrote that :)
      My Computer


 
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