Black Screen

Need your help. I have a major problem. It all started when a message occurred that a fireplug plugin needs to turned off. With out thinking I clicked ok. I was using chrome plus at the time. Ii froze. I tried pressing alt crtl delete nothing happened. I then rebooted. When it booted up windows explorer wouldn't work. I rebooted then in to safe mode did a quick scan and nothing showed up (Malwarebytes). I then rebooted again same thing. I then rebooted into safe mode again twice each doing a system restore. Now when I come to user page, I click on my icon and nothing happens. This was between system restores. After the last system restore, there were no user icons. Rebooted back into safe mode it will load the data than I wait a few seconds after loading and the screen turns black. I tried to boot back to the regular window, the start-up screen will appear then the screen will turn black. In both instances the cursor will be showing and that's it.
Will I need to to do a fresh install? Is this a virus that wasn't picked up. I do have my data backed up fortunately. Thanks in advance.
John

Window 7 64bit
Motherboard: Asus P6T DLX V2
CPU: Intel 2.66GHZ i7 920
Video Card: nVidia GTS 250
RAM: 12gb

Langsey said:

Need your help. I have a major problem. It all started when a message occurred that a fireplug plugin needs to turned off. With out thinking I clicked ok. I was using chrome plus at the time. Ii froze. I tried pressing alt crtl delete nothing happened. I then rebooted. When it booted up windows explorer wouldn't work. I rebooted then in to safe mode did a quick scan and nothing showed up (Malwarebytes). I then rebooted again same thing. I then rebooted into safe mode again twice each doing a system restore. Now when I come to user page, I click on my icon and nothing happens. This was between system restores. After the last system restore, there were no user icons. Rebooted back into safe mode it will load the data than I wait a few seconds after loading and the screen turns black. I tried to boot back to the regular window, the start-up screen will appear then the screen will turn black. In both instances the cursor will be showing and that's it.
Will I need to to do a fresh install? Is this a virus that wasn't picked up. I do have my data backed up fortunately. Thanks in advance.
John

Window 7 64bit
Motherboard: Asus P6T DLX V2
CPU: Intel 2.66GHZ i7 920
Video Card: nVidia GTS 250
RAM: 12gb

Hi Langsey :)
If i remember well FirePlug is a software/driver for wifi or bluetooth network connection (something like that).
I cant remember where and when i so that sorry!
But for good or bad also download,install,update,scan with Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer

Welcome
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