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Windows 7: Desktop glitch after allowing programs to make changes to computer

14 Jul 2011   #1
dan1134

Windows 7 Home Premium 64 Bit
 
 
Desktop glitch after allowing programs to make changes to computer

I just got my new computer, a Dell XPS 8300, and I noticed that it has a weird desktop glitch. When I try to maximize a window, it will not reach the very top of the screen. There is always a small piece of the desktop at the top of every window.

Then, I noticed that desktop icons cannot be moved onto the top part of the screen.


When I log off and log back on, the problem goes away. However, as soon as I do something that causes windows to open one of those pop ups asking whether I want to allow a program to make changes to the computer, the problem comes back. I know that I can disable the pop ups in user account control, but I would rather not if there is another way to fix this problem. If anyone has experience with this problem, I would appreciate advice as to how to fix it.


My System SpecsSystem Spec
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14 Jul 2011   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hi Dan and welcome to Seven forums.
Could it be you are seeing the transparent title bar on the windows?

Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
15 Jul 2011   #3
dan1134

Windows 7 Home Premium 64 Bit
 
 

Sorry for posting the pictures the wrong way the first time. I don't think it's the title bar because it appears above the title bar (see the first picture.)

-glitch1.png

-glitch2.png


My System SpecsSystem Spec
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15 Jul 2011   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Very odd. Do you have the monitor set to its native resolution, or have a special theme pack installed?
Try new graphics drivers. Uninstall first with Phyxion.net - Driver Sweeper Then get driver for your GFX card (filled in specs would help )
NVIDIA Driver Downloads - Advanced Search

AMD.com | Support & Downloads
My System SpecsSystem Spec
16 Jul 2011   #5
dan1134

Windows 7 Home Premium 64 Bit
 
 

Actually, I found out that the process "Toaster.exe *32" is causing the problem. As soon as I end it everything is fine. This process is part of dell datasafe local backup. Unfortunately, it's not on the startup list so I can't stop it from running on startup.

I'll fill out my specs if you think that will help.
My System SpecsSystem Spec
02 Aug 2011   #6
katyk0re

Windows Home Prem 64 bit
 
 
Me too...

This glitch is also happening for me which I was really worried about after not even having my new Dell XPS 15 a day! As Dan1134 says, if you stop this toaster thing then the windows reach the top again, but are there any permanent solutions!? I know this is really going to annoy me haha.
My System SpecsSystem Spec
02 Aug 2011   #7
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi dan1134, and now katyk0re, welcome to 7F

Found this: Disable "My Dell Downloads" popup - Laptop General Hardware Forum - Laptop - Dell Community

It pertains to Dell's DataSafe Local Backup that runs Toaster.

In step 11 I would do a restart. Just make sure any work is saved and programs closed.
My System SpecsSystem Spec
04 Aug 2011   #8
katyk0re

Windows Home Prem 64 bit
 
 

Thanks! But I just uninstalled it anyway haha, I don't really need it ;p
My System SpecsSystem Spec
04 Aug 2011   #9
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Thank you for posting back your solution.

Did you read the two replies at the bottom of the fix that Azizur Rahman offered?

In some cases just un-installing toaster may not work. If that is your case later on, and it comes back, try his steps.
My System SpecsSystem Spec
04 Aug 2011   #10
katyk0re

Windows Home Prem 64 bit
 
 

It's stopped it for now but if I does happen again I will follow those (:
My System SpecsSystem Spec
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 Desktop glitch after allowing programs to make changes to computer




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