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Windows 7: Black screen before login


15 Jul 2011   #1

Windows 7 Home Premium 64-Bit
 
 
Black screen before login

Hello. I am having a problem that I cannot seem to fix.

Currently, my computer will start up normally, and will, after the logo boot, end up at the login screen, except all I see is a black screen with the "Windows 7 Home Premium" at the bottom, and the red button on the bottom right, as well as the accessibility tools on the left side towards the bottom. I also have a working cursor. I dont see a user selection or anywhere to click anything except for the mention icons. I dont know what happened, but prior to this issue, I ran a Disk Check on startup as prompted. When I returned to the computer after the disk check completed, this issue occurred.

Please note: I have tried CTRL + ALT + Delete, but to no avail. I have also tried safe mode, but the same problem occurs, and all of the startup options I tried in the boot menu don't work either (Last known good configuration, Low resolution, safe mode, etc etc.). I tried checking for memory errors, and running chkdsk (Disk Check command) with the proper parameters (C: Drive, /r) in the command prompt with Startup Repair, both have no solution. Also, I don't have system restore turned on, so there are no available restore points.

I have a decent amount of Windows knowledge, so any extra questions to debug this problem I (most likely) wont have a problem answering. I just hope the answer doesn't evolve to reinstalling windows, or formatting my hard drive.

Here are some of the specs (that I know off the top of my head)
Toshiba Qosmio X505-Q887
500GB HDD
4GB RAM
1GB Video Memory
Windows 7 Home Premium 64bit (x64)

Thanks in advance,
Adonn91

My System SpecsSystem Spec
.

15 Jul 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

Can you get back to the command prompt with Startup Repair, and run this command :

sfc /scannow

This will check for and attempt to repair 'borked' system files. It may take some time, so let it run through.

Regards,
Golden
My System SpecsSystem Spec
Reply

 Black screen before login




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