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Windows 7: Black screen before login

15 Jul 2011   #1
Adonn91

Windows 7 Home Premium 64-Bit
 
 
Black screen before login

Hello. I am having a problem that I cannot seem to fix.

Currently, my computer will start up normally, and will, after the logo boot, end up at the login screen, except all I see is a black screen with the "Windows 7 Home Premium" at the bottom, and the red button on the bottom right, as well as the accessibility tools on the left side towards the bottom. I also have a working cursor. I dont see a user selection or anywhere to click anything except for the mention icons. I dont know what happened, but prior to this issue, I ran a Disk Check on startup as prompted. When I returned to the computer after the disk check completed, this issue occurred.

Please note: I have tried CTRL + ALT + Delete, but to no avail. I have also tried safe mode, but the same problem occurs, and all of the startup options I tried in the boot menu don't work either (Last known good configuration, Low resolution, safe mode, etc etc.). I tried checking for memory errors, and running chkdsk (Disk Check command) with the proper parameters (C: Drive, /r) in the command prompt with Startup Repair, both have no solution. Also, I don't have system restore turned on, so there are no available restore points.

I have a decent amount of Windows knowledge, so any extra questions to debug this problem I (most likely) wont have a problem answering. I just hope the answer doesn't evolve to reinstalling windows, or formatting my hard drive.

Here are some of the specs (that I know off the top of my head)
Toshiba Qosmio X505-Q887
500GB HDD
4GB RAM
1GB Video Memory
Windows 7 Home Premium 64bit (x64)

Thanks in advance,
Adonn91


My System SpecsSystem Spec
.

15 Jul 2011   #2
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64
 
 

Hi,

Can you get back to the command prompt with Startup Repair, and run this command :

sfc /scannow

This will check for and attempt to repair 'borked' system files. It may take some time, so let it run through.

Regards,
Golden
My System SpecsSystem Spec
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 Black screen before login




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