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Windows 7: Crash and now destruction!

16 Jul 2011   #1
hurtle

Windows 7, 64bit
 
 
Crash and now destruction!

Hi there,

My labtop crashed the other day during a windows update and now all of a sudden I have no sound and my task manager is complete blank! I have no idea what is happening and really need some help!

Here are a few images of me trying to get sound back on and what the task manager looks like .

Thanks you!

Me trying to get sound back on:
http://i.imgur.com/OcGG9.jpg
http://i.imgur.com/5FtgT.jpg

Task manager not working:
http://i.imgur.com/QCE0s.jpg

EDIT:
I have just found another problem. My USB and CD ports cannot read any hardware plug into them.

Also when trying to install Malwarebytes I was confronted by this:
http://i.imgur.com/PItYw.jpg
I waited for it to load for a while, but there wasn't any change.


My System SpecsSystem Spec
.
16 Jul 2011   #2
James Colbert

 
 

Hi hurtle. Welcome . The first thing I would do is run full scans with MSE and Malwarebytes (both free).
My System SpecsSystem Spec
16 Jul 2011   #3
Tews

64-bit Windows 8.1 Pro
 
 

A system restore to a point before your problems began may be in order

This will show you how to do a System Restore to restore your Windows 7 system files to an earlier point in time. It's a way to undo system changes to your computer without affecting your personal user files, such as e‑mail, documents, or photos.

How to do a system restore
My System SpecsSystem Spec
.

16 Jul 2011   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
16 Jul 2011   #5
hurtle

Windows 7, 64bit
 
 

@James Colbert: Thanks for the links I'm gonna download them now!

@Tews: Thank you, I tried that but like the task manager its all blank.

@Jacee: Thank you, I will read that fully now

My System SpecsSystem Spec
16 Jul 2011   #6
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Welcome to Seven forums hurtle. Have you tried to install any game hacks, cheats, etc or codecs for Media Player?

This may be of some help too SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
16 Jul 2011   #7
hurtle

Windows 7, 64bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Welcome to Seven forums hurtle. Have you tried to install any game hacks, cheats, etc or codecs for Media Player?

This may be of some help too SFC /SCANNOW Command - System File Checker
I have not done any of these but I will give it a go (=
Thanks!
My System SpecsSystem Spec
16 Jul 2011   #8
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello hurtle, welcome to Seven Forums!


Have a look at this tutorial at the link below for ideas on another direction you may want to go.

Clean Install : Factory COA Activation Key

My System SpecsSystem Spec
17 Jul 2011   #9
hurtle

Windows 7, 64bit
 
 

I am unable to backup anything. Should I still follow your instructions Bare Foot Kid?
My System SpecsSystem Spec
17 Jul 2011   #10
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

If you can't backup your personal data and you do a clean install all your files/data will be lost forever and you will not be able to recover them.
My System SpecsSystem Spec
Reply

 Crash and now destruction!




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