STILL having problems with screen freezes

My computer is a compaq presario cq62-228dx notebook. I don't know what the problem is with my computer but here goes. For the 2nd time in the last 2 weeks I have had to reformat my computer due to screen freezes I was having shortly after logging on to Windows. I tried using start-up repair and system restore and neither worked. System restore did not even complete succesfully for me to use it. And there have even been times where I did system restore and there were still screen freezes. Does anyone know what could be causing these screen freezes to happen so often? Is it due to programs that begin when I start-up my computer? Or maybe issues with windows updates on load-ups? Any help in solving this matter would be appreciated. Screen freezes have been a constant problem for me with this computer.

How old`s the hard drive ?

eiuguy11 said:

My computer is a compaq presario cq62-228dx notebook. I don't know what the problem is with my computer but here goes. For the 2nd time in the last 2 weeks I have had to reformat my computer due to screen freezes I was having shortly after logging on to Windows. I tried using start-up repair and system restore and neither worked. System restore did not even complete succesfully for me to use it. And there have even been times where I did system restore and there were still screen freezes. Does anyone know what could be causing these screen freezes to happen so often? Is it due to programs that begin when I start-up my computer? Or maybe issues with windows updates on load-ups? Any help in solving this matter would be appreciated. Screen freezes have been a constant problem for me with this computer.

Suggestions only :

Do the followings in safe mode with command prompt......

1. Run a full virus scan with you security program to make sure your computer is NOT infected.

2. Run a system file check to look for corrupt files. It will try to repair them if any found.
SFC /SCANNOW Command - System File Checker

3. Run a dish check to look for bad sectors etc. It will try to repair them if any found.
Disk Check

4. Make sure your computer is fully updated, including drivers and more importantly installing SP1.

@t-4: I will have to try that the next time my computer freezes.

@Zomby: My parents bought the computer for me brand new at Best Buy last summer.

eiuguy11 said:

@t-4: I will have to try that the next time my computer freezes.

@Zomby: My parents bought the computer for me brand new at Best Buy last summer.

You miss the point.

You do those now so that your computer will NOT freeze again. Not after it freezes.

@t-4: My mistake. I misunderstood you. I will run these now and hopefully it will fix the problem. If it does not then I'm not quite sure what I'll do next. Oh and I'm also a little computer illiterate so i don't know what SP1 means.

eiuguy11 said:

@t-4: My mistake. I misunderstood you. I will run these now and hopefully it will fix the problem. If it does not then I'm not quite sure what I'll do next. Oh and I'm also a little computer illiterate so i don't know what SP1 means.

Good luck.

t-4-2