What to do please

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  1. Posts : 151
    Windows 7 Professional, SP1
       #1

    What to do please


    I downloaded an attachment from a friend in
    Documents/Download folder(left hand side).I downloaded
    twice. First I tried to open the att. with the Firefox browser.
    I can't. Then I saved the attachment.

    Now I go back to the Download folder. I CAN delete the saved att.
    THERE'S A FILE IN THE FOLDER with no bytes. I tried to delete
    the file, but the file CANNOT be deleted.

    Please advise me what to do? Is that a virus? Thanks.
      My Computer


  2. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #2

    What is the file type and its name? Scan it using MalwareBytes. Link in my sig.
      My Computer


  3. Posts : 151
    Windows 7 Professional, SP1
    Thread Starter
       #3

    It doesn't have an extension. Therefore, I don't know what type of file. I do have Ms Security Essentials. Can I scan it using this program? Is Malwarebytes better? Thanks for helping me.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Those pieces of software that you meantioned, in essence, checks for different things. I would use both. Then one a week make a scan with both of them
    Last edited by richc46; 18 Jul 2011 at 01:57.
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #5

    titi2 said:
    I downloaded an attachment from a friend in
    Documents/Download folder(left hand side).I downloaded
    twice. First I tried to open the att. with the Firefox browser.
    I can't. Then I saved the attachment.

    Now I go back to the Download folder. I CAN delete the saved att.
    THERE'S A FILE IN THE FOLDER with no bytes. I tried to delete
    the file, but the file CANNOT be deleted.

    Please advise me what to do? Is that a virus? Thanks.
    Please run a full scan by MalwareBytes. link in my sig.

    I know the suggestion has already been made. This is to help emphasize the importance of this first step.
      My Computer


  6. Posts : 151
    Windows 7 Professional, SP1
    Thread Starter
       #6

    I'm sorry but that file is still in my Documents/Download. I am unable to Delete or Change its name or Move it out of the Download folder. I even dl the Eraser program attempting to erase it. I attached the Document Folder here. Please help me. I thank you.
    Attached Thumbnails Attached Thumbnails What to do please-capture.png  
      My Computer


  7. Posts : 8,679
    Windows 10 Pro x64
       #7

    Hello. Try to delete it with Unlocker .
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #8

    titi2 said:
    I'm sorry but that file is still in my Documents/Download. I am unable to Delete or Change its name or Move it out of the Download folder.
    Two matters:
    1. We need your System Specs.
    2. We need you to run MalwareBytes (link in my sig).

    Here's info on filling out your System Specs.
    UPDATE YOUR SEVENFORUMS SYSTEM SPECS


    User CP (3rd item in the top menu bar) |
    in left-hand column, under Your Profile, Edit System Spec |


    Use Speccy - System Information - Free Download
    and/or SIW to gather info for filling in the blanks.

    Do me a favor and add the word laptop or desktop to the “system manufacturer” block.

    Use the “Other Info” block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor

    Scroll down and click on the SAVE CHANGES button.
      My Computer


  9. Posts : 151
    Windows 7 Professional, SP1
    Thread Starter
       #9

    stalkeR,

    I ran the program. It won't be able to delete. As I mention, the doc. has no bytes ( like a fake. I assume)

    Karsnooks,

    It's Win7, Professional, SP1, Laptop,
      My Computer


  10. Posts : 151
    Windows 7 Professional, SP1
    Thread Starter
       #10

    oooops, I forgot the attachment
    Attached Thumbnails Attached Thumbnails What to do please-capture.png  
      My Computer


 
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