Quote: Originally Posted by toozer
I have an administrator account. My password allows me to log onto windows, but is not recogonized when I try to use it to run a program asking for an administrator password. I'm the only administrator account on the computer. Can anyone tell me how to solve this?
If you go to Safe Mode with Networking
, can you logon to your admin account and be able to run programs ?
If yes, run a full virus scan with your security program.
If you need extra help for that, use Malwarebytes. It is one of the best in the business. Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
Pick the free version download.
If infections are found, remove them.
Then, exit safe mode > logon on to normal mode > try running programs again.
Is problem gone ?
In case you don't know how to go to safe mode....
Shut down computer > restart > immediately and repeatedly tapping the F8 key until you see a black and white screen. That is your safe mode > use the up/down arrow key and select safe mode with networking
> click Enter.