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Windows 7: CAPI2 Errors


30 Jul 2011   #11

Windows 7 Home Premium 64 Bit
 
 

After almost a full day of monitoring the CAPI2 Operational Log, the only CAPI2 errors I get in this log are Event ID 11 (Build Chain) and Event ID 41 (Verify Revocation). Also when this log is enabled I never get an Event ID 4107 error in the Application Log which is the problem I'm trying to resolve. However, when I disable the CAPI2 Operational Log and reboot I once again get the CAPI2 4107 errors again in the Application Log. This problem is beyond me. Cluberti, if you can lead me in the right direction in solving this problem it will be much appreciated!


My System SpecsSystem Spec
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06 Aug 2011   #12

Windows 7 Home Premium 64 Bit
 
 

I have determined that the CAPI2 4107 errors that I'm getting are a Microsoft Certificate Trust List problem. If you manually download the cab file from here http://www.download.windowsupdate.co...uthrootstl.cab and open it you will see the following: This certificate trust list is not valid. The certificate that signed the list is not valid. This is what is causing the errors. I'm surprised that nobody else has mentioned this problem. There were lots of people complaining about this same issue that occurred in 2010 as I found while researching this issue. My problem started on July 8, 2011 and is ongoing. Hopefully a fix will happen in the next patch Tuesday. Here is a thread that supports my theory: There are tons of CAPI2- 4107 message in the event log - Operating Systems If my theory is incorrect, I'd be happy to hear from anyone that might know more about this than me.
My System SpecsSystem Spec
06 Aug 2011   #13

Windows Server 2008 R2
 
 

If that's the case, then the servers in your area (everything is globally cached) aren't getting updated with proper certificate .cabs. At that point, unfortunately, you have to talk to Microsoft so they can lean on whomever their content provider is in that region to fix the update.
My System SpecsSystem Spec
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06 Aug 2011   #14

Microsoft Windows 8.1 Professional
 
 

Quote   Quote: Originally Posted by Mcd73165 View Post
I have determined that the CAPI2 4107 errors that I'm getting are a Microsoft Certificate Trust List problem. If you manually download the cab file from here http://www.download.windowsupdate.co...uthrootstl.cab and open it you will see the following: This certificate trust list is not valid. The certificate that signed the list is not valid. This is what is causing the errors. I'm surprised that nobody else has mentioned this problem. There were lots of people complaining about this same issue that occurred in 2010 as I found while researching this issue. My problem started on July 8, 2011 and is ongoing. Hopefully a fix will happen in the next patch Tuesday. Here is a thread that supports my theory: There are tons of CAPI2- 4107 message in the event log - Operating Systems If my theory is incorrect, I'd be happy to hear from anyone that might know more about this than me.
I had the problem, Event ID 4107 or Event ID 11 is logged in the Application log in Windows and in Windows Server

Download that fixit, it should clear the problem.
My System SpecsSystem Spec
06 Aug 2011   #15

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by pbcopter View Post
Thank's pbcopter. It worked for me.
My System SpecsSystem Spec
06 Aug 2011   #16

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by cluberti View Post
If that's the case, then the servers in your area (everything is globally cached) aren't getting updated with proper certificate .cabs. At that point, unfortunately, you have to talk to Microsoft so they can lean on whomever their content provider is in that region to fix the update.
Cluberti, thanks for your input. I'll try to contact Microsoft. OldMX, as I mentioned in my thread, I tried the "fix" from Microsoft but it doesn't work because the Root Certificate List from the Update Site is invalid which is what is causing the problem in my case.
My System SpecsSystem Spec
06 Aug 2011   #17

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

Quote   Quote: Originally Posted by Mcd73165 View Post
After almost a full day of monitoring the CAPI2 Operational Log, the only CAPI2 errors I get in this log are Event ID 11 (Build Chain) and Event ID 41 (Verify Revocation). Also when this log is enabled I never get an Event ID 4107 error in the Application Log which is the problem I'm trying to resolve. However, when I disable the CAPI2 Operational Log and reboot I once again get the CAPI2 4107 errors again in the Application Log. This problem is beyond me. Cluberti, if you can lead me in the right direction in solving this problem it will be much appreciated!
I also have been getting these errors about the same time frame. I had this problem last year and the MS fix took care of it but not this time. By using the Operational Log you will no longer get the 4107 errors and that was one "fix" before MS came out with theirs. I have no problems with my system so will just wait to see if MS gets their updates corrected.

Jim
My System SpecsSystem Spec
06 Aug 2011   #18

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Phone Man View Post
Quote   Quote: Originally Posted by Mcd73165 View Post
After almost a full day of monitoring the CAPI2 Operational Log, the only CAPI2 errors I get in this log are Event ID 11 (Build Chain) and Event ID 41 (Verify Revocation). Also when this log is enabled I never get an Event ID 4107 error in the Application Log which is the problem I'm trying to resolve. However, when I disable the CAPI2 Operational Log and reboot I once again get the CAPI2 4107 errors again in the Application Log. This problem is beyond me. Cluberti, if you can lead me in the right direction in solving this problem it will be much appreciated!
I also have been getting these errors about the same time frame. I had this problem last year and the MS fix took care of it but not this time. By using the Operational Log you will no longer get the 4107 errors and that was one "fix" before MS came out with theirs. I have no problems with my system so will just wait to see if MS gets their updates corrected.

Jim
PhoneMan, I have just sent Microsoft my information and also uploaded a faulty authrootstl.cab file to them. One person that replied to my thread thinks that it could be a local server problem but I'm in Philadelphia, PA and it looks like you're in Louisiana. If you manually download and open the authrootstl file does it say that it is not valid? When I hear from Microsoft I will post any new information about this issue as I receive it.
My System SpecsSystem Spec
06 Aug 2011   #19

Windows Server 2008 R2
 
 

Fantastic work so far .
My System SpecsSystem Spec
06 Aug 2011   #20

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by cluberti View Post
Fantastic work so far .
Thank you very much!
My System SpecsSystem Spec
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