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Laptop gets stuck randomly and none of the keys or mouse works
Hey,
I have a HP dv6000 with a 4 GB RAM and Intel Core2 Duo @ 1.50 GHz processor. I have Windows 7 Ultimate, 32 bit operating system.
Sometimes the laptop gets stuck and then none of the keys or the mouse works. Yesterday I was watching a movie and the same thing happened but the movie didn't stop. Can anyone tell me what the problem is and how it can be solved?
Today morning the laptop wasn't booting and then later I took out the battery and reinserted it and it worked. Are these two problems somehow related?
Thanks for the help in advance.