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Windows 7: Black Screen w/cursor after boot b4 login

26 Jul 2011   #1

Windows 7 Home 64bit
Black Screen w/cursor after boot b4 login

Trying to help a friend fix their HP laptop.

While these symptoms are similar (seen lots of "close but not quite"), I haven't been able to fix it, yet. Hoping not to have to nuke it.

System starts to boot. See the startup logo so I know there isn't a hardware problem.

After the startup logo/animation, screen goes black with just the cursor/pointer. You can see hard-drive activity so I know it is doing something. If I press the power-button, it goes to sleep. I can press keys like Windows-P and select through things like which display to choose, extend screen, etc. So again, Windows seems to be functioning. Even hooked up an external monitor and can move the cursor back and forth with W-P or the Fn key so video seems to work just fine.

Tried Safe Mode - same results. It lists all the drivers being loaded and then goes black-screen. I think the last one is usually disk.sys.

Tried a Startup Repair - it says there isn't anything to repair.

Tried Restore point - it says there aren't any restore points.

Tried Last Known Good Configuration - doesn't make any difference.

Tried VGA (640x480) more - nada.

I have booted from an install DVD and run chkdsk /f - nothing wrong.

Tried running sfc /scannow - mixed results. By itself the command says a previous restore/repair is in progress. I found a discussion where someone with a similar program used a bunch of parms and that gets around this error. However, after chugging for a while, I get the error "Windows Resource Protection could not perform the requested operation".

This is where I am currently stuck at.

This is a laptop and I have removed the HD and put into another system to perform A/V and anti-malware scans They found one of the "fake A/V - scarewares" on it and removed it. Found some other junk in the temp directories which I have emptied.

Thoughts ? Suggestions?

My System SpecsSystem Spec
27 Jul 2011   #2

Windows 7 Home 64bit

Since I didn't get any replies and couldn't wait any longer and since every place I looked the answer boils down to a reinstall, I nuked it/over-installed Windows 7 and am rebuilding it.
My System SpecsSystem Spec

 Black Screen w/cursor after boot b4 login

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