Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: No video when added memory

29 Jul 2011   #1
Boceefus

Windows 7
 
 
No video when added memory

I have an HP Pavilion model a6357c. I just installed Windows 7 Ultimate 64-bit. There are 4 memory slots. Each is supposed to be able to hold 2G. I have 4x1G sticks. When I install all sticks the computer comes on with no video. The only way I can get it to boot up normal is with 1 stick only. Any help will be greatly appreciated. Thank you.


My System SpecsSystem Spec
.
29 Jul 2011   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Did you install a GPU (other than what came with the system)?
My System SpecsSystem Spec
29 Jul 2011   #3
Boceefus

Windows 7
 
 

No, the only 2 things I did is clean install of Windows 7 64-bit and tried to add memory.
My System SpecsSystem Spec
.

29 Jul 2011   #4
Zomby88

Windows 7 Ultimate 64Bit
 
 

We`ll assume you have all the same type and speed memory so.
Having 1 stick in the pc add 1 more and boot up. If you have video take that stick out and install another stick and boot up. Do this to test all your memory and make sure it`s ok. Now add another stick ( repeating step 1 ) and boot up to see what happens. Make sure that the memory is firmly seated and the clips are fully engaged.

Post back your results.
My System SpecsSystem Spec
29 Jul 2011   #5
Boceefus

Windows 7
 
 

I tried adding 1 at a time and no matter how I do it the computer still only works right when there is 1 stick. All sticks are good.
My System SpecsSystem Spec
29 Jul 2011   #6
Ztruker

Windows 10 Pro X64
 
 

According to the product specifications:
Quote:

Memory upgrade information

  • Dual channel memory architecture
  • Four 240-pin DDR2 DIMM sockets
  • Supported DIMM types:
    • PC2-4200 (533 MHz)
    • PC2-5300 (667 MHz)
    • PC2-6400 (800 MHz)
  • Non-ECC memory only, unbuffered
  • Supports 2GB DDR2 DIMMs
  • Supports up to 8 GB on 64 bit PCs
  • Supports up to 4 GB* on 32 bit PCs
    • 32 bit PCs cannot address a full 4.0 GB of memory.
Does this match the memory you are using?
My System SpecsSystem Spec
29 Jul 2011   #7
Boceefus

Windows 7
 
 

Yes. They are all PC2-5300. Is there a driver or something I need to enter in the bios to tell it to recognize 4? I searched the bios and can't find anything. Thank you for your help.
My System SpecsSystem Spec
29 Jul 2011   #8
Ztruker

Windows 10 Pro X64
 
 

There is a BIOS update listed under Vista X64.

Name:  4GBRamVista.jpg
Views: 7
Size:  41.4 KB

I know you are running Windows 7 X64 but this is applicable. I don't know if it will make any difference. Up to you if you think it's worth trying. Updating the BIOS is not something you should do unless there is something you need as there is always a chance the update will go bad, slim perhaps but still a chance.


My System SpecsSystem Spec
29 Jul 2011   #9
Boceefus

Windows 7
 
 

I had a bios update go bad a while back. That was fun. lol I'll give it a go and let you know. Thanks again.
My System SpecsSystem Spec
29 Jul 2011   #10
Ztruker

Windows 10 Pro X64
 
 

Looking at the picture of the motherboard, the memory sockets are two different colors. How are you/have you been putting them in? Is there a required method for this?
My System SpecsSystem Spec
Reply

 No video when added memory




Thread Tools




Similar help and support threads
Thread Forum
Added Memory Now No Start
I just installed tow new memory sticks on the XPS 8700 to give a total of 16G and now it won't boot up. I hear a noise and a green light in the back comes on and then goes off but that's it. There was two sticks before giving 8G and these two I added would give 16G. That shouldn'lt have prevented...
Hardware & Devices
Use as much video memory as possible
I do a lot of gaming and i would like to find out how i can use as much video memory as i possible can this is sys info
Performance & Maintenance
Explorer crashes with added memory
Hi all, I have a rather strange problem that hopefully someone can help me with. My motherboard Asus P8Z77-V LX can handle up to 32 GB of DDR3 1600mhz. I did do a "memtest" on all of my 16GB DDR3 1600mhz, 10 passes, 10 hours and no errors. I had my original 4 GB still in the computer as I had to...
BSOD Help and Support
increased memory usage with added memory - why?
I just built a new computer and started with 8GB of memory. A few weeks down the line I purchased another set of the same memory because it was on such a good deal and had great reviews (newegg). It also was working well for me, so I figured maybe more could be better. I haven't noticed any...
Performance & Maintenance
X64 - Added 6Gb Memory, DVD Went SLOW
I just upgraded my Windows 7/X64 system from 6GB RAM to 12GB RAM. Everything is running fine except that my DVD drives (IDE - I have 2) both suddenly became very, very, very slow. If I go to explorer and click or right click on the DVD drive it can take more than 10 minutes to read the...
Hardware & Devices
how much video memory DO I have here?
My Gateway PC runs an internal Intel G45/G43 Express Chipset video card. To this day I am still not clear how much video RAM I have. DXDiag tells me approx. total memory is 1695 MB which seems high. I need to know what this compares with. As far as gaming goes I can run Doom 3 at medium specs with...
Gaming


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App