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Windows 7: Windows Command Processor notification - Please help!

31 Jul 2011   #1
d0n

Windows 7 64 bit
 
 
Windows Command Processor notification - Please help!

On my laptop which is running Windows 7 64 bit a Windows Command Processor notification appeared verified by Microsoft Windows so I clicked yes.

Later that day when starting up the laptop again the same notification appeared again, after clicking yes I noticed my anti virus wasn't running and would now not start up.

The anti virus I am running is Mcafee. The windows command processor notification will keep appearing every time i restart and will not go untill i click yes, selecting no will not do anything.

The details of the notification follow -

User Account Control
Do you want to allow the following program to make changes to this computer?

Program name: Windows Command Processor
Verified publisher: Microsoft Windows
Program location: "C:\Windows\SysWOW64\cmd.exe" /C "C:Users\Alex\AppData\Local\Temp\fsayopphnkpmiicu.exe"

If anyone could help it would be greatly appriciated.

Thanks.


My System SpecsSystem Spec
.

31 Jul 2011   #2
mjf

Windows 7x64 Home Premium SP1
 
 

I suggest you download Malwarebytes (see link in free programs section) and run a full scan.
As well consider
Microsoft Safety Scanner
and
http://www.sevenforums.com/tutorials...m-sweeper.html
My System SpecsSystem Spec
31 Jul 2011   #3
richnrockville

Windows 7 Pro x64 SP1
 
 

Welcome to the windows 7 forums.
As MJF has said, you need to run malwarebytes to get rid of this trojan/virus.

Program name: Windows Command Processor
Verified publisher: Microsoft Windows
Program location: "C:\Windows\SysWOW64\cmd.exe" /C "C:Users\Alex\AppData\Local\Temp\fsayopphnkpmiicu.exe"

this is the way they get it to run each time, It could be stealing all of your information. I would not go to any
financial site.

goto malwarebytes.org and download the free version of malwarebytes, and run it allow it to update.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

is the site.
If your virus/trojan won't allow you to run it or download it.
then you will need to go to another computer and download it, then run it on your bad machine.

rich
My System SpecsSystem Spec
.


31 Jul 2011   #4
d0n

Windows 7 64 bit
 
 

Thanks for your replys I installed Malwarebytes Anti Malware and did a full system scan but no infected items where detected.
My System SpecsSystem Spec
31 Jul 2011   #5
mjf

Windows 7x64 Home Premium SP1
 
 

I have run the MS standalone sweeper and it appears very thorough but takes awhile.
It's not my area but of course new malware can be missed.

That .exe you refer to looks suspicious. At the very least I wouldn't answer "yes" if the Window pops up.
Given you already have McAfee and if it has been permantly disabled I suggest you use the McAfee unistall tool and reinstall. You may want to get onto McAfee "chat" help before.
My System SpecsSystem Spec
31 Jul 2011   #6
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

D0n,

You must run a FULL SCAN by MalwareBytes.


Please run a full scan by MalwareBytes.

Report back the results.

I strongly recommend getting rid of MuckAfee and using Microsoft Security Essentials (MSE) which is free, non-interfering and my av of choice. MSE is the one and only AV i will recommend and install. Link in my sig.
My System SpecsSystem Spec
31 Jul 2011   #7
mjf

Windows 7x64 Home Premium SP1
 
 

He said he already ran a full scan using Malwarebytes.

The pros and cons of Anti Malware software maybe for another thread.
@OP
If you've already paid your McAfee subscription dumping it is your choice. This is not your immediate issue.
My System SpecsSystem Spec
31 Jul 2011   #8
d0n

Windows 7 64 bit
 
 

I did a full scan and it reported back with 0 infections. I've had a look and programme which runs on startup called nncemnnx and is an application with a size of 78kb modified around the time the problem started.

The location of the file is C:\Users\Alex\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

The only other item in this location is Dell Dock

I cannot terminate the programme, could this be the root of my problem?

When i try and delete it, it says the action can't be completed because the file is open in host process for windows services.
My System SpecsSystem Spec
31 Jul 2011   #9
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

I suggest the following two:
1. run a full scan by Microsoft Standalone System Sweeper.

2. download, install, run as admin Autoruns.exe from SystInternals.
Carefully, examine the list of programs and services which are not from microsoft that are running on your system. You can always disable them and then reenable later if you thing such should be done.

Autoruns is the primary tool used by Mark Russonivich to detect malware and problem-children.

http://www.sevenforums.com/tutorials...m-sweeper.html
My System SpecsSystem Spec
31 Jul 2011   #10
mjf

Windows 7x64 Home Premium SP1
 
 

A google comes up with no reference to a program "nncemnnx" in a windows context. It may be legit but I'd be suspicious.

If you have an earlier system image I would go back to that as well as my other suggestions.

But it really looks like you need a malware expert. If someone doesn't come long you may wish to summarize the current status of your question and post under "System Security".
My System SpecsSystem Spec
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 Windows Command Processor notification - Please help!




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