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Windows 7: Dell Inspiron N4010- issues

13 Sep 2011   #11

Ubuntu 12.10
 
 

Can you elaborate on the Java software you use? Also, how often does Windows Explorer crash? And what are you usually doing when it crashes?


My System SpecsSystem Spec
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13 Sep 2011   #12

Windows 7 Home basic 64 bit
 
 

Windows explorer has crashed almost 23 times in last 4 weeks. Most of the time i am online or preparing PPT presentations and all that.The desktop goes blank and its comes back in a few seconds. This is what usually happens.
The software i use is available here https://www.canarabank.in/cansecure.asp. Its used to connect to te bank server so that the connection is safe. Some times when i i try logging in i get the message that there has been a script error do u want to continue and all that. Please help Even the bank people dont have any idea.
My System SpecsSystem Spec
14 Sep 2011   #13

Ubuntu 12.10
 
 

I'm going to help you fix the Explorer issue first, the banking thing later. Just one thing though, that banking website does not look legitimate, and has a fake certificate for its website. I seriously think it is some sort of scam...

Method 1:

Please check whether you face the same issue while working in the safe mode.

Step 1. Safe Mode

1. Restart your computer.
2. When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen.
3. Using the arrow keys, select the Safe Mode option you want.
4. Then press the enter key on your keyboard to boot into Windows 7 Safe Mode.
5. When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode.
6. Do whatever tasks you require, and when you are done, reboot to go back into normal mode.

Steps 2. Clean Boot

If the issue existed in Safe Mode perform Clean Boot troubleshooting to find the root cause of the issue:

Clean Boot Troubleshooting:
1. Click Start, type msconfig in the Start Search box, and then press ENTER.
User Account Control permission.
If you are prompted for an administrator password or for a confirmation, type the
password, Or click Continue.
2. On the General tab, click Selective Startup.
3. Under Selective Startup, click to clear the Load Startup items check box.
4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5. Click OK.
6. When you are prompted, click Restart.
7. After the computer starts, check whether the problem is resolved.

Come back after trying these, and report if you get Explorer crashing problems or not.

Slasher
My System SpecsSystem Spec
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15 Jan 2012   #14

Windows 7
 
 
Hard Drive replacement

I have a question. I have a Dell Inspiron N4010 laptop. It's having problems after a year of having it. It will act like it's starting up but then a black screen will appear saying "check cable connection!... Operating System not found" . So I took my computer to a local computer store to have a system analysis done on it and they said my hard drive was completely shot and that it would cost me $300 to fix. I didn't want to pay that much to get it fixed so I bought a hard drive online, took my computer apart and replaced it and put everything back together. I started it up and the same message is there. Just wondering if anyone had any ideas of what I need to do or if i forgot to do something.
My System SpecsSystem Spec
15 Jan 2012   #15

Ubuntu 12.10
 
 

Can you try booting an Ubuntu Live CD to see if that works?

Download | Ubuntu
My System SpecsSystem Spec
15 Jan 2012   #16

Windows 7
 
 

I downloaded the Ubuntu and put it in my computer with the new hard drive. It works! I'm guessing that I just need to get Windows 7 back installed in my computer and I'm good to go? Is that correct? I obviously don't want to pay a fortune to get it back. I technically already paid for Windows 7 when I purchased my computer from Best Buy right? I know I have a product key on the back of my computer. How should I go about that?
My System SpecsSystem Spec
15 Jan 2012   #17
Microsoft MVP

 

Follow these steps to get a perfect clean reinstall of Windows 7 factory OEM: Reinstalling Windows 7

What is the licensed version on the COA sticker? 32- or 64-bit? Did Dell provide a Reinstallation DVD? Did you make Recovery Disks?
My System SpecsSystem Spec
15 Jan 2012   #18

Windows 7
 
 

I don't know how to check the version on the COA sticker. Dell did not provide a reinstallation dvd and I did not make a recovery disk.
My System SpecsSystem Spec
15 Jan 2012   #19
Microsoft MVP

 

The sticker should be on the bottom of laptop, or on some Dells under the battery - similar to this:
Name:  1270558000_86224332_1-Pictures-of--Buying-Windows-7-Prof-COA-Sticker-Only-100pcs-up-Needed.jpg
Views: 5
Size:  22.5 KB

Backup the key now before it becomes unreadable.

What is the licensed version and is it 32- or 64-bit?


My System SpecsSystem Spec
15 Jan 2012   #20

Windows 7
 
 

Its Windows 7 Home prem OA. I don't know how to check the bit size. But like i said i have no disk for windows 7 and no backup. The hard drive that went bad was so bad that I couldn't even get any data off it so I already know my computer is wiped clean.
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 Dell Inspiron N4010- issues




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