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Windows 7: Blue Screen shortly after start up

02 Aug 2011   #1

windows 7 home premium x64, Version - 6.1.7601.2.1.0.768.3
 
 
Blue Screen shortly after start up

I recently purchased an alienware m14x, it is less than one week old, and i recieve a blue screen shortly after it starts up. I have disabled the network conection and it seems to run ok if it is not conected to the internet. unfortunatly that means i cant send an error report or use my warenty
Here is all the information i have:
OS version: 6.1.7601.2.1.0.768.3
BC Code: 4a
BCP1: 000000007702138A
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88007A81B60
OS Version (again): 6_1_7601
Service Pack: 1_0
Product: 768_1

I dont know if this will help any but the files that describe the problem are : \Minidump\080211-18080-01.dmp
and
\local\temp\WER-96564-0.sysdata.xml
Unfortunatly without internet access i am unable to show or see the contents of those to files.

My System SpecsSystem Spec
.

02 Aug 2011   #2

Windows 8 Core X64
 
 

Call Dell and make them fix or replace it. That's way to nice a computer to be having BSODs on.
My System SpecsSystem Spec
02 Aug 2011   #3

windows 7 home premium x64, Version - 6.1.7601.2.1.0.768.3
 
 

Quote:
Call Dell and make them fix or replace it. That's way to nice a computer to be having BSODs on.
Thats what i did it took about an hour, the reinstal of my wireless driver, the removal of some windows 7 updates (they caused the problem), and finally it works.
My System SpecsSystem Spec
.


03 Aug 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Glad to hear you got it working.

At the bottom of the page you can 'Mark as Solved'.
My System SpecsSystem Spec
Reply

 Blue Screen shortly after start up




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