Blue Screen shortly after start up


  1. Posts : 2
    windows 7 home premium x64, Version - 6.1.7601.2.1.0.768.3
       #1

    Blue Screen shortly after start up


    I recently purchased an alienware m14x, it is less than one week old, and i recieve a blue screen shortly after it starts up. I have disabled the network conection and it seems to run ok if it is not conected to the internet. unfortunatly that means i cant send an error report or use my warenty
    Here is all the information i have:
    OS version: 6.1.7601.2.1.0.768.3
    BC Code: 4a
    BCP1: 000000007702138A
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88007A81B60
    OS Version (again): 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    I dont know if this will help any but the files that describe the problem are : \Minidump\080211-18080-01.dmp
    and
    \local\temp\WER-96564-0.sysdata.xml
    Unfortunatly without internet access i am unable to show or see the contents of those to files.
      My Computer


  2. Posts : 6,285
    Windows 10 Pro X64
       #2

    Call Dell and make them fix or replace it. That's way to nice a computer to be having BSODs on.
      My Computer


  3. Posts : 2
    windows 7 home premium x64, Version - 6.1.7601.2.1.0.768.3
    Thread Starter
       #3

    Call Dell and make them fix or replace it. That's way to nice a computer to be having BSODs on.
    Thats what i did it took about an hour, the reinstal of my wireless driver, the removal of some windows 7 updates (they caused the problem), and finally it works.
      My Computer


  4. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #4

    Glad to hear you got it working.

    At the bottom of the page you can 'Mark as Solved'.
      My Computer


 

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