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Windows 7: Problem with laptop Acer

12 Aug 2011   #1
zasaqa

Windows 7 Ultimate x86
 
 
Problem with laptop Acer

HELP! I have a problem with my laptop Acer EXTENSA 5635GT - Intel dual core 2.10ghz, 3gb RAM, Windows 7 OS.
The problem is that it suddenly became very slow. When I try to open any folder - it takes more time than normal. I can't do anything. Like the processor is 500mhz. I remeber my AVG showed a notification that she found Trojan horse in "odbc.exe". Is it something about it?! Also, there is a notification that my battery needs changing, but I don't use it.
I tried system restore, but there are no control points. I looked all over the laptop but it doesnt seem to be overheating. Please, help me


My System SpecsSystem Spec
.
12 Aug 2011   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

First, download Malwarebytes and run a full anti-virus scan in Safe Mode.

If you don't use the battery just remove it.

Have you checked to see whether System Restore is switched on?
My System SpecsSystem Spec
12 Aug 2011   #3
zasaqa

Windows 7 Ultimate x86
 
 

I haven't checked if System Restore is switched on. How can I do that?
My System SpecsSystem Spec
.

12 Aug 2011   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by zasaqa View Post
I haven't checked if System Restore is switched on. How can I do that?
This will show you where to check,

System Protection - Turn On or Off
My System SpecsSystem Spec
12 Aug 2011   #5
zasaqa

Windows 7 Ultimate x86
 
 

I checked - it is switched on for hard drive C: (where is my OS), and switched off for hard drive D:
My System SpecsSystem Spec
12 Aug 2011   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by zasaqa View Post
I checked - it is switched on for hard drive C: (where is my OS), and switched off for hard drive D:
That sounds right.

Are you saying windows couldn't find your restore points?

I agree with Seavixen, that you should run a full scan with Malwarebytes to be sure.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download
My System SpecsSystem Spec
12 Aug 2011   #7
zasaqa

Windows 7 Ultimate x86
 
 

Quote   Quote: Originally Posted by derekimo View Post
Quote   Quote: Originally Posted by zasaqa View Post
I checked - it is switched on for hard drive C: (where is my OS), and switched off for hard drive D:
That sounds right.

Are you saying windows couldn't find your restore points?

I agree with Seavixen, that you should run a full scan with Malwarebytes to be sure.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download
Yes, there are no restore points
Just going to run a scan with this program.
My System SpecsSystem Spec
12 Aug 2011   #8
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by zasaqa View Post
Quote   Quote: Originally Posted by derekimo View Post
Quote   Quote: Originally Posted by zasaqa View Post
I checked - it is switched on for hard drive C: (where is my OS), and switched off for hard drive D:
That sounds right.

Are you saying windows couldn't find your restore points?

I agree with Seavixen, that you should run a full scan with Malwarebytes to be sure.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download
Yes, there are no restore points
Just going to run a scan with this program.
Alright, after that, let us know if it finds and removes anything.

We'll work on system restore after that.
My System SpecsSystem Spec
12 Aug 2011   #9
zasaqa

Windows 7 Ultimate x86
 
 

Okay, completed full scan for 40 minutes and found 12 errors:
2 Trojan.Vundo and the rest are Adwares. All this is found in registry keys.
My System SpecsSystem Spec
12 Aug 2011   #10
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by zasaqa View Post
Okay, completed full scan for 40 minutes and found 12 errors:
2 Trojan.Vundo and the rest are Adwares. All this is found in registry keys.
Did you have it remove all of them?

If not, remove all and run again to make sure you are clean.
My System SpecsSystem Spec
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