Strange Window is appearing on Startup

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  1. pan
    Posts : 16
    Windows 7 Home Premium 64 bit
       #1

    Strange Window is appearing on Startup


    On start up of my computer I am receiving the following message (see attached picture). I have Windows 7 Home Premium 64 bit.

    This all happened when I was on the internet and I ran into a malicious site and a pop up box appeared and it wouldn't go away when I clicked the X box, it would just keep reappearing every time. I then just shut off my computer and when I turned it back on now this message appears every time and I just click X every time and it goes away. I ran AVG free virus software and there appears to be no virus, but I have no idea how to get rid of this annoying start up message. Any help is very appreciated. Thanks in advance.
    Attached Thumbnails Attached Thumbnails Strange Window is appearing on Startup-startupwindow.jpg  
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi Pan,

    A couple of things to try:

    Firstly, lets try another scan with a different AV program. Please download, install, update and then run a FULL scan using FREE Malwarebytes.

    Secondly, can you do a search in Windows Explorer for that exact file? Where is the file located?

    Post back here if you need more help.

    Regards,
    Golden
      My Computer


  3. pan
    Posts : 16
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Golden said:
    Hi Pan,

    A couple of things to try:

    Firstly, lets try another scan with a different AV program. Please download, install, update and then run a FULL scan using FREE Malwarebytes.

    Secondly, can you do a search in Windows Explorer for that exact file? Where is the file located?

    Post back here if you need more help.

    Regards,
    Golden
    Thanks, I'm downloading it right now. I tried searching for it in the start menu and nothing comes up.
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    OK. Complete the scan, and then post back the log so we can see if there is anything lurking in the system.

    Once we have done that, we can try to "repair" Windows using the sfc /scannow command. I'll post more details once the scan is done.

    Regards,
    Golden
      My Computer


  5. pan
    Posts : 16
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    This is just an update. I have to get up really early tomorrow so I'm going to bed now. So far the scan has produced no viruses and has been scanning for 38 minutes and has scanned 233,000+ objects. I will post another update as soon as I wake up tomorrow or if I happen to wake up in the middle of the night. Thanks Golden for all of the help so far.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    No worries - we'll keep checking back here.

    Regards,
    Golden
      My Computer


  7. Posts : 6,618
    W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
       #7

    Since that file has a .tmp extension, have you checked in the temp folders, both in Windows and Users?
      My Computer


  8. pan
    Posts : 16
    Windows 7 Home Premium 64 bit
    Thread Starter
       #8

    Here's my log..........there were no viruses found again.........



    Malwarebytes' Anti-Malware 1.51.1.1800
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Database version: 7524

    Windows 6.1.7601 Service Pack 1
    Internet Explorer 9.0.8112.16421

    8/20/2011 10:37:37 PM
    mbam-log-2011-08-20 (22-37-37).txt

    Scan type: Full scan (C:\|Q:\|)
    Objects scanned: 407462
    Time elapsed: 47 minute(s), 0 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
      My Computer


  9. pan
    Posts : 16
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    seekermeister said:
    Since that file has a .tmp extension, have you checked in the temp folders, both in Windows and Users?
    I tried but there are a lot of files there. I'll do a more thorough search in the morning, I really have to get some sleep. Thanks for all of the help so far everybody.
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    Hi,

    OK. When you wake up tommorrow, try the following:

    1. Click Start Orb
    2. In the search box, type cmd
    3. Right-lcikc on the CMD item in the list, and choose to Run as Administrator
    4. In the cmd (dod) window that opnes, type sfc /scannow and hit enter

    Post the results of the window once the scan completes.

    Regards,
    Golden
      My Computer


 
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