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Windows 7: Caps lock problem when re-naming desktop icon in Windows 7 Ultimate

24 Aug 2011   #1
BLONDELAWMAN

Windows 7 Ultimate x64
 
 
Caps lock problem when re-naming desktop icon in Windows 7 Ultimate

Hi everyone,

I just joined the forum today, because I have a problem with my new Dell XPS laptop.

Received it three days ago and no problem.

Now, when I try to re-name a desktop icon using a combination of upper and lower case letters, every time I hit the 'Capslock' key, the re-naming process aborts.

This is really upsetting and frustrating: I don't have enough knowledge on PC's to sort this out and my biggest concern is that the laptop is faulty in some way.

If anyone can help, please, I'd be hugely grateful.

Thank-you.


My System SpecsSystem Spec
.

24 Aug 2011   #2
seth500

Windows 7 Ultimate x64
 
 

Hi BLONDELAWMAN

It sounds like a faulty keyboard but if the key was sticking it still would rename your folder cause I tried it on mine. Can you fill in completely your system specs make and complete model number of your laptop for us. It could be a driver issue but before we can help we need that info...

ie model: XPS 15z (L511z)
My System SpecsSystem Spec
24 Aug 2011   #3
BLONDELAWMAN

Windows 7 Ultimate x64
 
 

Hi,

Yes, of course.

It's a Dell XPS L502X running Windows 7 Ultimate x64.

8 GB Ram and the i7 processor that 'turbos' from, I think, 2.7 - 3.4.

Incidentally, the 'Capslock' is working just fine to move between upper and lower case in this post I'm typing and in a Word doc I just tried.
My System SpecsSystem Spec
.


24 Aug 2011   #4
BLONDELAWMAN

Windows 7 Ultimate x64
 
 

What happens is than when I hit 'Capslock' after I've typed the first letter in caps (in order to revert to lower case for the second letter), the 'box' under the icon where the name is found closes.
My System SpecsSystem Spec
24 Aug 2011   #5
seth500

Windows 7 Ultimate x64
 
 

Drivers & Downloads

Follow that link I just gave you and the second item down for mouse and keyboards and:

Download
1. Click the Download Now link to download the file.
2. When the File Download window appears, click Save to save the file to your hard drive.

Extract Files
1. Browse to the location where you downloaded the file and double-click the new file to unzip the download package.
2. Specify the location to unzip the files.
3. Click on the unzip button to extract files.

install the drivers and see if that helps at all with the issue. If you have any trouble installing the driver package just post another post and we will help you..
My System SpecsSystem Spec
24 Aug 2011   #6
seth500

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by BLONDELAWMAN View Post
What happens is than when I hit 'Capslock' after I've typed the first letter in caps (in order to revert to lower case for the second letter), the 'box' under the icon where the name is found closes.
That is strange. If the drivers don't help then we can run a sfc /scannow in a command prompt to check for integrity problems of your system. There is an attachment to this post that you can download that's from this site. It's an elevated command prompt which will be an easy way to run the sfc scan if we need to.


Attached Files
File Type: zip Elevated_Command_Prompt.zip (541 Bytes, 8 views)
My System SpecsSystem Spec
24 Aug 2011   #7
BLONDELAWMAN

Windows 7 Ultimate x64
 
 

Seth, no joy: setup wouldn't execute because of a 'compatability issue'. It's not a wireless mouse/keyboard in any event.
My System SpecsSystem Spec
24 Aug 2011   #8
seth500

Windows 7 Ultimate x64
 
 

OK lets run a integrity check on your system. First goto start > programs > accessories > right click on command prompt and run it as administrator. Then type the following into the prompt: sfc /scannow and let it finish to see if there is any violations. If there are it will repair them. It may ask for a reboot as well..
My System SpecsSystem Spec
24 Aug 2011   #9
BLONDELAWMAN

Windows 7 Ultimate x64
 
 

Is this completely safe to do, Seth?
Forgive my concerns, but as a novice with a new laptop, I'm concerned not to cock things up!
My System SpecsSystem Spec
24 Aug 2011   #10
seth500

Windows 7 Ultimate x64
 
 

LOL! Yes it's safe..
My System SpecsSystem Spec
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 Caps lock problem when re-naming desktop icon in Windows 7 Ultimate




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