Cryptographic services failure

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  1. Posts : 6
    Windows 7 Home Premium 64 bits
       #1

    Cryptographic services failure


    Hello SevenForums,

    I have a problem with the cryptographic services.
    This service fails to start. (If I start it, it stops immediately). If I try to restart it, the the error "Cannot start the Cryptographic services-service on the local computer - Error 1067: The process terminated unexpectedly.

    The eventviewer application tab is full of errors (every time Windows tries to start this service and fails).

    One of the logs:

    Faulting applcation name: svchost.exe_CryptSvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1.
    Faulting module name: ESENT.dll, version: 6.1.7601.17577, time stamp: 0x4d79bfba
    Exception code: 0xc0000005
    Fault offset: 0x0000000000006a38
    Faulting process id: 0xcb0
    Faulting application start time: 0x01cc64caffd5963b
    Faulting application path: C:\Windows\system32\svchost.exe
    Faulting module path: C:\Windows\system32\ESENT.dll
    Report Id: 3d895ccf-d0be11e0-941a-00262dc388f1

    Event-id number is 1000.
    Can I solve this problem?

    Please let me know.
    Thanks.
      My Computer


  2. Posts : 6
    Windows 7 Home Premium 64 bits
    Thread Starter
       #2

    No one with a solution??
    So I have to reïnstall it from scratch?
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    Hi,

    Can you try the following:

    1. Click Start Orb
    2. In the search box, type cmd
    3. Right click on CMD in the list that appears, and then seclect 'Run as administrator'
    4. In the cmd window that opens, type sfc /scannow and hit enter

    Post the results here when it is done.

    Regards,
    Golden
      My Computer


  4. Posts : 6
    Windows 7 Home Premium 64 bits
    Thread Starter
       #4

    Golden said:
    Hi,

    Can you try the following:

    1. Click Start Orb
    2. In the search box, type cmd
    3. Right click on CMD in the list that appears, and then seclect 'Run as administrator'
    4. In the cmd window that opens, type sfc /scannow and hit enter

    Post the results here when it is done.

    Regards,
    Golden
    Hello Golden,

    Check performed.
    The file CBS.log is attached (compressed in the zip file "CBS.zip").

    Can you tell me which files are damaged?
    I have performed the upgrade readiness tool, but only 1 file is repaired (CAT file)

    Thanks!
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    Hi,

    Were you prompted to reboot the PC after the scan was complete? If so, reboot the PC if you didn't. How many files were not repaired? Its probably easier to just take a screen capture of the cmd window when the scan is complete, instead of the text file.

    Regards,
    Golden
      My Computer


  6. Posts : 6
    Windows 7 Home Premium 64 bits
    Thread Starter
       #6

    Golden said:
    Hi,

    Were you prompted to reboot the PC after the scan was complete? If so, reboot the PC if you didn't. How many files were not repaired? Its probably easier to just take a screen capture of the cmd window when the scan is complete, instead of the text file.

    Regards,
    Golden
    No reboot is requested.
    So I have rebooted it by myself and I run the sfc /scannow command again.
    The previous output redirected me to the log file which I have attached on the previous post. It told me only that "not all files could be repaired".
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    OK. Can you run it once more? Often running sfc a few times manages to repair files that previously were reported as irreparable.

    Regards,
    Golden
      My Computer


  8. Posts : 6
    Windows 7 Home Premium 64 bits
    Thread Starter
       #8

    What is your advise? Run it 3 times?
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #9

    Yep - a final 3rd time.
      My Computer


  10. Posts : 6
    Windows 7 Home Premium 64 bits
    Thread Starter
       #10

    I have performed the sfc 3 times, but still the same message:

    -----------------------------------------------------------------------
    Verification 100% completed.
    Damaged files are found, but they cannot all repaired.
    Details can be found in CBS.log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log

    -----------------------------------------------------------------------

    How can I found out which damaged files cannot be repaired. As you have said, the CBS.log is very big.
      My Computer


 
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