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Windows 7: Cryptographic services failure

27 Aug 2011   #1
soundwork

Windows 7 Home Premium 64 bits
 
 
Cryptographic services failure

Hello SevenForums,

I have a problem with the cryptographic services.
This service fails to start. (If I start it, it stops immediately). If I try to restart it, the the error "Cannot start the Cryptographic services-service on the local computer - Error 1067: The process terminated unexpectedly.

The eventviewer application tab is full of errors (every time Windows tries to start this service and fails).

One of the logs:

Faulting applcation name: svchost.exe_CryptSvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1.
Faulting module name: ESENT.dll, version: 6.1.7601.17577, time stamp: 0x4d79bfba
Exception code: 0xc0000005
Fault offset: 0x0000000000006a38
Faulting process id: 0xcb0
Faulting application start time: 0x01cc64caffd5963b
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\system32\ESENT.dll
Report Id: 3d895ccf-d0be11e0-941a-00262dc388f1

Event-id number is 1000.
Can I solve this problem?

Please let me know.
Thanks.


My System SpecsSystem Spec
.
28 Aug 2011   #2
soundwork

Windows 7 Home Premium 64 bits
 
 

No one with a solution??
So I have to reļnstall it from scratch?
My System SpecsSystem Spec
28 Aug 2011   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Can you try the following:

1. Click Start Orb
2. In the search box, type cmd
3. Right click on CMD in the list that appears, and then seclect 'Run as administrator'
4. In the cmd window that opens, type sfc /scannow and hit enter

Post the results here when it is done.

Regards,
Golden
My System SpecsSystem Spec
.

28 Aug 2011   #4
soundwork

Windows 7 Home Premium 64 bits
 
 

Quote   Quote: Originally Posted by Golden View Post
Hi,

Can you try the following:

1. Click Start Orb
2. In the search box, type cmd
3. Right click on CMD in the list that appears, and then seclect 'Run as administrator'
4. In the cmd window that opens, type sfc /scannow and hit enter

Post the results here when it is done.

Regards,
Golden
Hello Golden,

Check performed.
The file CBS.log is attached (compressed in the zip file "CBS.zip").

Can you tell me which files are damaged?
I have performed the upgrade readiness tool, but only 1 file is repaired (CAT file)

Thanks!
My System SpecsSystem Spec
28 Aug 2011   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Were you prompted to reboot the PC after the scan was complete? If so, reboot the PC if you didn't. How many files were not repaired? Its probably easier to just take a screen capture of the cmd window when the scan is complete, instead of the text file.

Regards,
Golden
My System SpecsSystem Spec
28 Aug 2011   #6
soundwork

Windows 7 Home Premium 64 bits
 
 

Quote   Quote: Originally Posted by Golden View Post
Hi,

Were you prompted to reboot the PC after the scan was complete? If so, reboot the PC if you didn't. How many files were not repaired? Its probably easier to just take a screen capture of the cmd window when the scan is complete, instead of the text file.

Regards,
Golden
No reboot is requested.
So I have rebooted it by myself and I run the sfc /scannow command again.
The previous output redirected me to the log file which I have attached on the previous post. It told me only that "not all files could be repaired".
My System SpecsSystem Spec
28 Aug 2011   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. Can you run it once more? Often running sfc a few times manages to repair files that previously were reported as irreparable.

Regards,
Golden
My System SpecsSystem Spec
28 Aug 2011   #8
soundwork

Windows 7 Home Premium 64 bits
 
 

What is your advise? Run it 3 times?
My System SpecsSystem Spec
28 Aug 2011   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Yep - a final 3rd time.
My System SpecsSystem Spec
28 Aug 2011   #10
soundwork

Windows 7 Home Premium 64 bits
 
 

I have performed the sfc 3 times, but still the same message:

-----------------------------------------------------------------------
Verification 100% completed.
Damaged files are found, but they cannot all repaired.
Details can be found in CBS.log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log

-----------------------------------------------------------------------

How can I found out which damaged files cannot be repaired. As you have said, the CBS.log is very big.
My System SpecsSystem Spec
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