New toshiba satellite pro c650 laptop won't let us use password

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #11

    Is this a bios password or a win 7 password?
    Do you get to the Win 7 log on screen?

    The approach ito solving your problem is dependent upon the answer.
      My Computer


  2. Posts : 140
    Windows Seven Ultimate x64 SP1
       #12

    r1o2y3a4l5 said:
    I hope people saw my last reply,as i was late in posting,as 2 others posted before me,very grateful for them posting,but i would like some asnwers to my late post.
    Thanks.
    reinstalling will fix the problem fast. I don't any other ways to bypass the security. Maybe someone else can, but i am sure it would be in a legal way anyways. Good luck.
      My Computer


  3. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #13

    The quick solution, also legal, (you do have a sticker on bottom with the Product ID on it. It's normally a yellow color and is referred to as the COA),
    then is to borrow a win 7 from a friend, install win 7 from there but use the number on the COA.


    There are numerous tutorials in the forum on preparing for an install and installing win 7 under many different scenarios.
      My Computer


  4. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #14

    r1o2y3a4l5 said:
    We have tried to use the user account but it still wont let us do it.

    Was wondering how to get a recovery disk for this toshiba laptop,so i could put it back to factory settings,then i would be able to put her own password in,if that is possible?

    My grandaughter starts university in 2 weeks,so its panic time.
    I know the recovery files are hidden away on the win7 on the laptop,but i suppose i wont be able to access them without that password.

    Was wondering if taking out the battery would delete the shops password,but if it messes up,then my son wouldn't be able to take it back to the shop in the USA,he goes back a week this sunday.

    Pity i couldn't wipe the hdd,and put winxp pro on there,but i would need the mobo chipset drivers and everything else.

    So its panic stations at the moment,be very grateful if someone could help us out out.
    There are plenty of password recovery apps out there on the www... There are legitimate and illegitimate uses for products such as these. Several come to mind and I've used them all in the past for legitimate uses. Since you obviously have another PC should be easy to find. Look for Ophcrack, KonBoot, or PCLogin Now. Even easy to find instructions on usage... all of these have you create a boot disc from an iso file, and they work!
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #15

    I haven't got past the computer was sold to a person and the password wasn't given to them. Folks it doesn't add up.
      My Computer


  6. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #16

    Same here Layback.

    Also I will not point anyone to illegal programs or approaches.

    such actions are also forbidden in this forum. Let those who have ears hear.
      My Computer

  7.    #17

    Your options are to order Recovery Disks from the manufacturer or find a Win7 installer for your version to clean reinstall following the tips in my signature below to get a perfect clean reinstall of factory OEM, which is a much superior install anyway without the factory bloatware and useless utilities which have better versions built into Win7:
      My Computer


  8. Posts : 1,030
    Linux Mint / XP / Win7 Home, Pro, Ultimate / Win8.1 / Win10
       #18

    r1o2y3a4l5 said:
    My son has bought a new toshiba satellite pro C650 laptop from a shop.
    What is the name and address of the shop that sold you the laptop?

    Regards,
    GEWB
      My Computer


  9. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #19

    Seems a bit fishy to me to folks. As stated a shop won't sell a computer with an unknown password. Seems odd the OP was in the desktop (icons on the side, advertising) and can't get into Windows.
    @r1o2y3a4l5 if someone is going back to the US, retrun it.
      My Computer


  10. Posts : 1,030
    Linux Mint / XP / Win7 Home, Pro, Ultimate / Win8.1 / Win10
       #20

    Britton30 said:
    Seems a bit fishy to me to folks.
    ^ ^ ^ ^ ^ ^ Agreed.

    Regards,
    GEWB
      My Computer


 
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