Thanks for the replies chaps,have eventually got it going,and got rid of the rubbish icons on the desktop.
I did it by pressing O,then pressing the power on,and then it allowed us to create 4 rescue dvds to the default win7 (out of the box),then was able to create our own password,and get rid of that rubbish.
So now we have a clean win7.
Thanks once again.
theog
Yes we did,but as i said,it wouldn't let us do anything when we were in the desktop,without using a password,and we didn't want to try your methods at the time as we were debating whether my son should take it back to the USA,as if we messed it up,they wouldn't want to know it.
So in the end,as my grandaughter needed it soon,we did as you said after a few days,and did get the default rescue dvds off it,so thanks to you,it is good to go now,have deleted all the Norton files,and in the registry as well,and put on nod32.
Thanks.
From the Toshiba manualUsing Toshiba HDD Recovery Utility from the recovery partition
In case of a hard disk drive failure, you may be able to restore the drive to the factory default state using the on-disk Toshiba HDD Recovery Utility (in a special partition on the hard disk drive).
You can select restoring the entire hard disk drive to the factory default state, or restoring only the C: drive -- without affecting other partitions (for example, a D: drive) -- or changing the size allocated to your C: drive, and then restore it.
To recover your hard disk drive from a system failure using the utilities stored on your computers HDD, follow these steps:
If the computer is running, shut it down -- by clicking Start, Shut Down, and again Shut Down.
Press and hold the 0 (zero) key on your keyboard and then press the computers power switch. When the computer turns on, the Toshiba HDD Recovery Utility screen will appear, presenting three options:
How to use the Toshiba HDD Recovery Utility
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