Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Screen shut-off requires hard shut down

05 Sep 2011   #1
Matthew00

Windows 7
 
 
Screen shut-off requires hard shut down

I work on my Gateway while sitting on the couch. I surf the Internet and then watch TV. I surf a little more, and then I watch more TV. Some nights, when I slide the computer near me because I've shifted in my seat, the screen will go black and I have to push the On/Off switch until the computer shuts down. The computer, when the screen goes black, is still on, but no fingerpad strokes or combination of key stokes will turn the screen back on. Super frustrated about having to turn the computer off "the wrong way" a couple of nights a week. Any advice??? Thanks!


My System SpecsSystem Spec
.
05 Sep 2011   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Welcome to Seven forums Matthew00.
Does the screen turn off only when you move it close to you?
My System SpecsSystem Spec
05 Sep 2011   #3
Matthew00

Windows 7
 
 

Thank you.
No. It happens when I move it towards me, away from me or from side to side. Very strange phenomenon.
My System SpecsSystem Spec
.

06 Sep 2011   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Since this happens only while moving the laptop around, I will guess you have a bad monitor or connection to it. Moving it would cause the screen section to "flop" around some.

You could try updating your graphics drivers to see if that would help.
My System SpecsSystem Spec
06 Sep 2011   #5
Matthew00

Windows 7
 
 

Is there a site I should go to for updating my graphics drivers?

Thanks!
My System SpecsSystem Spec
07 Sep 2011   #6
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Here are AMD (ATI) and nVIDIA sites
Latest AMD Catalyst Video Driver for Windows 7

NVIDIA Driver Downloads - Advanced Search
You'll need to fill in the type of card you have. If it is not one of these see Gateway Support - Drivers & Downloads they may have a Gateway specific driver for your laptop.
My System SpecsSystem Spec
Reply

 Screen shut-off requires hard shut down




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD - Occurs during Shut Down Process. Shut Down hangs then crashes
Hey there, Lenovo E440 that ran excellent until recently. About a week or two ago I got an error message about a power surge on a USB port. Didn't really seem to effect much so I moved on. Lately, when shutting down, it hangs for a few minutes... just sitting at the final "Shutting Down"...
BSOD Help and Support
Shut Down - Enable or Disable Shut Down without Logging On
How to Enable or Disable Shut Down without Having to Log On This will show you how to enable or disable all users to be able to shut down the computer without having to log on in Windows 7. This will add or remove the red shut down menu box in all Log on and Switch user screens. You will...
Tutorials
Shut Down Windows - Change "Install Updates and Shut Down" as Default
How to Change "Install Updates and Shut Down" as Default Choice in Shut Down Windows Dialog This will show you how to manage whether the Install Updates and Shut Down option is allowed to be the default choice in the ALT+F4 Shut Down Windows dialog and Start Menu "Shut Down" power button...
Tutorials
Shut Down Windows - Enable or Disable "Install Updates and Shut Down"
How to Enable or Disable "Install Updates and Shut Down" Option in Windows 7 This will show you how to enable or disable the Install Updates and Shut Down shield on the Start Menu "Shut Down" power button and option in the ALT+F4 Shut Down Windows dialog box for users in Windows 7 when...
Tutorials
Different shut down screen
usually mine is light blue, hasleaves on it or whatnot.. recently, i saw a dark charcoal shutdown screen----did I change a theme around? where did it come from? it's back to light blue now........
General Discussion
Internet Connection -- Lost and requires hard shut down
Every once in a while, my laptop loses connectivity and cannot be reconnected to the wireless signal unless I turn the computer off and restart. What the heck is going on???
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:47.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App