Screen shut-off requires hard shut down


  1. Matthew00
    Posts : 8
    Windows 7
       New #1

    Screen shut-off requires hard shut down


    I work on my Gateway while sitting on the couch. I surf the Internet and then watch TV. I surf a little more, and then I watch more TV. Some nights, when I slide the computer near me because I've shifted in my seat, the screen will go black and I have to push the On/Off switch until the computer shuts down. The computer, when the screen goes black, is still on, but no fingerpad strokes or combination of key stokes will turn the screen back on. Super frustrated about having to turn the computer off "the wrong way" a couple of nights a week. Any advice??? Thanks!
      My Computer
    Quote Quote

  3. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #2

    Welcome to Seven forums Matthew00.
    Does the screen turn off only when you move it close to you?
      My Computer
    Quote Quote

  4. Matthew00
    Posts : 8
    Windows 7
    Thread Starter
       New #3

    Thank you.
    No. It happens when I move it towards me, away from me or from side to side. Very strange phenomenon.
      My Computer
    Quote Quote

  6. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #4

    Since this happens only while moving the laptop around, I will guess you have a bad monitor or connection to it. Moving it would cause the screen section to "flop" around some.

    You could try updating your graphics drivers to see if that would help.
      My Computer
    Quote Quote

  7. Matthew00
    Posts : 8
    Windows 7
    Thread Starter
       New #5

    Is there a site I should go to for updating my graphics drivers?

    Thanks!
      My Computer
    Quote Quote

  8. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #6

    Here are AMD (ATI) and nVIDIA sites
    Latest AMD Catalyst Video Driver for Windows 7

    NVIDIA Driver Downloads - Advanced Search
    You'll need to fill in the type of card you have. If it is not one of these see Gateway Support - Drivers & Downloads they may have a Gateway specific driver for your laptop.
      My Computer
    Quote Quote

 

  Related Discussions
How to Enable or Disable "Install Updates and Shut Down" Option in Windows 7 This will show you how to enable or disable the Install Updates and Shut Down shield on the Start Menu "Shut Down" power button and option in the ALT+F4 Shut Down Windows dialog box for users in Windows 7 when...
Hey there, Lenovo E440 that ran excellent until recently. About a week or two ago I got an error message about a power surge on a USB port. Didn't really seem to effect much so I moved on. Lately, when shutting down, it hangs for a few minutes... just sitting at the final "Shutting Down"...
How to Enable or Disable Shut Down without Having to Log On This will show you how to enable or disable all users to be able to shut down the computer without having to log on in Windows 7. This will add or remove the red shut down menu box in all Log on and Switch user screens. You will...
How to Change "Install Updates and Shut Down" as Default Choice in Shut Down Windows Dialog This will show you how to manage whether the Install Updates and Shut Down option is allowed to be the default choice in the ALT+F4 Shut Down Windows dialog and Start Menu "Shut Down" power button...
Every once in a while, my laptop loses connectivity and cannot be reconnected to the wireless signal unless I turn the computer off and restart. What the heck is going on???
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 08:29.
Find Us