Very long startup + temporary account issue


  1. Posts : 2
    Windows 7 Home Premium 32bit
       #1

    Very long startup + temporary account issue


    Been having some problems with a laptop and it kind of just appeared out of nowhere. When it boots up, everything starts fine but when the Welcome screen appears, it just hangs there for 15-20 minutes. After that, it says I am logged into a temporary account. However, my name is still displayed on the start menu and I am the only user listed. If I try to log off or switch users, I'm back to the welcome screen waiting for 15 minutes.

    I've tried going into safe mode and the same error is displayed about me being on a temporary account.

    Any suggestions?
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    Welcome to Windows Seven Forums.

    Sounds like it could be virus related so you might want to run a full scan in Safe Mode.

    Malwarebytes will do a good job for you.

    Malwarebytes : Free anti-malware, anti-virus and spyware removal download
      My Computer


  3. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #3

    Agreed seavixen, I'd download Super AntiSpyware too (links in my sig) and run both consecutively. Please update the definitions for both first.

    You can login to your regular account and try to delete the temporary one. Control Panel/User Accounts.
      My Computer


  4. Posts : 2
    Windows 7 Home Premium 32bit
    Thread Starter
       #4

    I just used both spybot s&d as well as malwarebytes and both came up with no problems. Would super antispyware pick up something the other two programs didn't? When I try to log off or look at the user accounts in control panel, it lists me on my main account but on startup, an error says I'm on the temporary account.

    Any other suggestions that could fix this problem?
      My Computer


  5. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #5

    Yes SAS may find something different, and uninstall SpyBot. It was great with XP and earlier but wreaks havoc in Windows 7.

    Were you able to delete the temp account?
      My Computer


  6. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #6

    Only other thing short term I can suggest is a system restore to a point before the problem occurred as the virus scan hasn't showed anything up.

    In case it's a user account that's corrupted you could create a new one, and then delete the other two.
      My Computer


 

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