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Windows 7: Print spooler suddenly turned off.


06 Sep 2011   #1

Windows 7 Professional X64 Service Pack 1
 
 
Print spooler suddenly turned off.

Today on start up, noticed the machine was a little sluggish, but after a short while appeared to be normal. I tried to print a document and Windows 7 said that I had no printers installed??. Looked at the Devices and Printer screen and only two were there with yellow triangles. Tried to do a printer install, Windows 7 said the spooler was not running. Went to services and enabled the print spooler, the printers showed back up on the D&P screen, initiated a print and same response. P&D screen showed no printers, did the enable of the spooler still no luck. Tried a reboot, same problem, did a recovery back a couple of days, it was successful but problem still remains after a print command. Did the normal virus scan, malware thing, now I am stumped. I remember several months ago 10-12 that I had to go into the registry and change something with this exact behavior, but that remedy escapes me now. Appreciate any suggestions.

My System SpecsSystem Spec
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06 Sep 2011   #2
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by meebers View Post
Today on start up, noticed the machine was a little sluggish, but after a short while appeared to be normal.
Hi meebers, at first glance this would seem like classic virus/crapware behavior. You did a scan and it was clean, but try Malware Bytes and Super AntiSpyware (links in my sig), update both and do full scans in Safe Mode.
Also you can run SFC /SCANNOW Command - System File Checker to see if there are file corruptions this would fix.
My System SpecsSystem Spec
06 Sep 2011   #3

Windows 7 Professional X64 Service Pack 1
 
 

Thanks, will be doing that the rest of the evening.

Tried scannow and the additional malware programs, still the same problem.

The solution was to revert back about 1 month ago and the problem is no longer there. Several programs are asking for updates, will do them one at a time and note any problems in the event it was one of those that caused the problem in the begining.
My System SpecsSystem Spec
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 Print spooler suddenly turned off.




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