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Windows 7: Unable to delete file from desktop

12 Sep 2011   #21
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Patrick,

That program is from Microsoft.
That program will NOT damage your system in form or fashion.
Yes, if you have the 64 bit version of Win 7 installed, then you need the 64 bit version.

Please follow the instructions, precisely as written. Do not guess at the next step. Do not take shortcuts. simply go step by step with the instructions.

The only people who have troubles are those who fail to follow the procedure given.


My System SpecsSystem Spec
.
12 Sep 2011   #22
Mr Patrick

Windows 7 Professional 64 bit
 
 

Alright thanks, I tried doing the USB download, and I had an error come up saying that it could not be formatted. So I am going to either find a new flash drive to use or try what was on the site of doing it on another computer. I don't have another flash drive available on hand at the moment, nor do I have an accessible computer to use as well. So bare with me as I'll try to accomplish this later in the day. I will try to post as soon as I am able to tomorrow if not, as soon as I can. Thanks again for sticking in this with me.
My System SpecsSystem Spec
12 Sep 2011   #23
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

the size of the problematic usb stick is?
My System SpecsSystem Spec
.

12 Sep 2011   #24
Mr Patrick

Windows 7 Professional 64 bit
 
 

No, it's not a size issue, it's a formatting issue. When trying to download the program onto the stick, a error message popped up saying that it was unable to format the USB.
My System SpecsSystem Spec
12 Sep 2011   #25
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

The size of the usb stick is?
My System SpecsSystem Spec
12 Sep 2011   #26
Mr Patrick

Windows 7 Professional 64 bit
 
 

Oh, sorry misread what was said. The size of the flash drive is 1GB.
My System SpecsSystem Spec
12 Sep 2011   #27
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Patrick,
Let's try to prepare the usb stick for use.

Some usb sticks have been formatted by linux or by dos or the likes thereof and have a partition type which is not recognized by Win 7.

They can become corrupted or simply become defective. Some usb sticks from some manufacturers can be failure prone.

Please go to an elevated command prompt (run cmd.exe as administrator), that is:
Go To an Elevated Command Prompt


Elevated command prompt = Run CMD.EXE as administrator
WIN | type CMD.EXE (do not hit Enter key) |
Right-Click on CMD.EXE above | Run as administrator | YES

OR
WIN | type CMD.EXE (do not hit Enter key) |
CTRL + SHIFT + ENTER
| ALT + y

WIN is the key with the Microsoft flag on top.


==========================================

Now you will run the DiskPart program which has its own set of commands:

Enter following commands, each followed by hitting ENTER:
DiskPart
List disk (lists disks in your system)
Select disk <numeral> (without the < and the >)
Detail disk (info should let you know if you selected correctly)
Clean ALL (your entire disk is being overwritten with zeros.
This can take a considerable amount of time. Leave off the
ALL for a much shorter clean which only cleans the boot sectors)
CREATE PARTITION PRIMARY(create a primary partition)
FORMAT FS=NTFS(format the partition)
ACTIVE(the partition can contain operating system startup files)
ASSIGN (the next available letter is assigned to disk)
or
ASSIGN Letter=X (Assign X as drive letter. Use the letter of your choice)
EXIT (Exits from DiskPart)
EXIT (this exits from the command shell)


=============================
================================


Be sure and use CLEAN ALL.
My System SpecsSystem Spec
12 Sep 2011   #28
Mr Patrick

Windows 7 Professional 64 bit
 
 

Okay, the flash is now fixed and loaded w/ the program. Now you said you were wanting logs. Which logs are you talking about so I make sure I don't close it out anything that you are wanting.
My System SpecsSystem Spec
12 Sep 2011   #29
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote:
The results of System Sweeper will be in:
\Windows\Standalone System Sweeper\Support as one or more files with a LOG extension which can be viewed with Notepad.

Please attach the log(s) to your next post.
From the post on the system sweeper.
My System SpecsSystem Spec
12 Sep 2011   #30
Mr Patrick

Windows 7 Professional 64 bit
 
 

Okay, so I ran the program, and it said there was nothing in there that was harmful. After doing that scan, I did Malwarebytes and it still said that there was two items found. And MSE still has the pop up from adobe flash play. Attached are the logs that you asked for, alone with a screen shot of what pops up on my screen. Maybe it can possible help in the situation.

msssWrapper.log

MPLog-09122011-025758.log

Unable to delete file from desktop-virus-issue.png


My System SpecsSystem Spec
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 Unable to delete file from desktop




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