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Windows 7: Unable to delete file from desktop

12 Sep 2011   #31
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Patrick,
Delete the Sept 11 program. Delete the adobe flash play.

There is a rather new release of adobe flash player to correct, in you case, several, security issues.

In a second, I'll look at the log and get back to you.


My System SpecsSystem Spec
.
12 Sep 2011   #32
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Your log has one peculiarity but this may be harmless.

I've asked some others to take a look at your log.

In the meantime,
| type %TEMP% | ENTER | Ctrl + A to select all | Ctrl + D to delete all | If you have MSE installed, there will be one folder that can not be deleted. this is normal and ok.

Following that, carry out following and attach the startup.txt file and the install.txt file

list of STARTUP PROGRAMS
CCleaner | Tools icon | Startup button |
click on Save to text file button (bottom right side)

Attach the startup.txt file generated by CCleaner
CCleaner - Optimization and Cleaning - Free Download

List of INSTALLED PROGRAMS
CCleaner | Tools icon | Uninstall button |
click on Save to text file button (bottom right side)

Attach the install.txt file generated by CCleaner.
CCleaner - Optimization and Cleaning - Free Download

Post a File or Screenshot in Seven Forums
My System SpecsSystem Spec
12 Sep 2011   #33
Mr Patrick

Windows 7 Professional 64 bit
 
 

I deleted the Sep 11 and adobe flash. The flash that I had though (just deleted) was recently downloaded so I would have thought it would have been the lately.

I did delete my temp folder as you asked, but there was a few folders left over after the delete.

Also, I used CCleaner, and made sure Adobe and Sep 11 was deleted.

Attached in order is:
The left over files from temp down load.
The start up text from CCleaner.
View of install on CCleaner.


Attached Thumbnails
Unable to delete file from desktop-install.png  
Attached Images
Unable to delete file from desktop-3-folders.png 
Attached Files
File Type: txt startup.txt (1.0 KB, 2 views)
My System SpecsSystem Spec
.

12 Sep 2011   #34
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

| MSCONFIG |ENTER |STARTUP tab

uncheck ALL except for:
MSC "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
SynTPEnh %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe


OK | RESTART

===============================
===============================

If you are not using Safari, then uninstall all APPLE software from your computer.
My System SpecsSystem Spec
12 Sep 2011   #35
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

What is the source of the two folders which didn't delete?
My System SpecsSystem Spec
12 Sep 2011   #36
Mr Patrick

Windows 7 Professional 64 bit
 
 

I unchecked all but those two, but should I keep the Intel and HD Audio checked as well?
I do use safari, just not as often as I use my firefox.


Attached Images
Unable to delete file from desktop-startup.png 
My System SpecsSystem Spec
12 Sep 2011   #37
Mr Patrick

Windows 7 Professional 64 bit
 
 

Those two, was three files I just double check and is now empty. There's an empty file named "FXSAPIDebugLogFile" wasn't sure if I should delete it as well or if needed for a log somewhere else.
My System SpecsSystem Spec
12 Sep 2011   #38
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by Mr Patrick View Post
I unchecked all but those two, but should I keep the Intel and HD Audio checked as well?
I do use safari, just not as often as I use my firefox.
Why you would ever use Safari is beyond me. Firefox is, in my opinion, in combination with NoScript and WOT the most secure browser available.

Yep, leave the others unchecked.
You are not disabling them,you are simply telling Win 7 to not run them at startup time.
My System SpecsSystem Spec
12 Sep 2011   #39
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by Mr Patrick View Post
Those two, was three files I just double check and is now empty. There's an empty file named "FXSAPIDebugLogFile" wasn't sure if I should delete it as well or if needed for a log somewhere else.
Reboot your system again then delete %temp% again and see what ends up there.

The file you are seeing is created by MSE and is safe and is part of MSE's attempt to avoid and/or know when malware is trying to remove MSE.
My System SpecsSystem Spec
12 Sep 2011   #40
Mr Patrick

Windows 7 Professional 64 bit
 
 

Success! Those pop ups are finally gone.
My System SpecsSystem Spec
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